Job Description

Administrative Assistant, 40 HRs/Week, Day Shift (Monday through Friday), No Weekends, No Holidays
 

I.          Position Function: 

Provides administrative support to department chief.

Responsible for all activities related to managing and coordinating to the Division Chief's office.

 

II.         Job Relationships: 

Supervised and reports to department manager

Must be able to collaborate and effectively communicate with physicians, nurses and other health care professionals such as fellows, residents, interns and students.

Works closely with unit staff and physician's patients.

 

III.        Authority: 

To act as liaison between physician's office related to duties and SEMC.

Making decisions whenever required using professional judgment.

To manage all chief office related assignments.

To establish contact between physicians and patients on a permanent basis. 

To handle patient related issues according to office policy.

 

IV.        A. Responsibilities/Essential Functions:         

1.) "Provides superior customer service to internal and external clients, customers,

and patients as referenced in the Service Excellence Standards." 

Coordinator for weekly payroll processing for division employees.

Responsible for JCAHO documentation, collection, filing related to dialysis

services provided to nursing home patients. 

Coordinator of weekly laboratory tests for pharmaceutical sponsored clinical research trials.

Managed care liaison between physician's office and manage care organizations, responsibilities include the following:

     -  Contract processing.

     -  New policy and procedures update and maintenance of healthcare management organization

        members information.

Preparation and organization of scientific material for publication.

Consult service coordinator.

Maintenance of daily MD's appointments regarding patients, physicians.

Overseeing medical conferences from the division

Responsible for processing monthly record keeping and updating of individual patients

treatments.

Responsible for scheduling of the following patient related procedures:

     -  Admission for medical evaluation.

Responsible for maintenance professional documentation (medical

license, DEA application, malpractice insurances, etc.).

Responsible for patient follow-up in regard to any changes in medication, diet or any issues related to their health status.

Responsible for physician's office and organization and accurate billing procedures.

Organization and maintenance of patient charts, laboratory test results processing. 

Responsible for obtaining patients' vital signs during office visits.

Calling in prescriptions to patient's pharmacies. 

Coordinates orientation to new medical students, fellows and secretaries to the division.

Coordinator for upkeep on various office equipment and exam room equipment.

            B. Responsibilities/Non-Essential Functions:  

Directing patients/visitors to appropriate areas in hospital.

Arranging for visitor/patient transportation.    

 

V.         Reporting Requirements: 

Reports to Chief regarding patient problems, telephone calls.

 

VI.        Accountability: 

Shall be accountable for maintaining confidentiality on all patient related data and for abiding all relevant hospital policies and procedures.

 

VII.       Qualifications:

Minimum Education:

Two years college/business school preferred

Minimum Experience: 

Two years office administrative skills and experience.

Minimum skills/abilities:

Excellent communications and interpersonal skills.

Certification/Licensure: 

Training: 

Previous office administrative skills and experience in Microsoft word.

Special Qualifications:

Medical terminology, dictaphone and transcription experience. Hospital environment, knowledge of computer skills including Microsoft word and computerized medical lab system.

Application Instructions

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