Job Description

Pharmacy Tech Certified, 40 HRs/Week, Shifts are 5AM-1:30PM, 8:30AM-5PM, 10AM-6:30PM, 12:30PM-9PM or 1:30PM-10PM Monday through Friday with varying weekend shifts required.

POSITION SUMMARY:

Under the direct supervision of a Registered Pharmacist, performs non-clinical decision-making aspects of medication handling, prescription computer input, patient interactions, and clerical tasks.

KEY RESPONSIBILITIES:

ò Answer and screen all telephone calls.
ò Refer all clinical inquiries to a Registered Pharmacist.
ò Answer patient non-clinical questions pertaining to mail delivery or pick up of medications.
ò Take refill requests including the name of the medication, prescription number, full name of patient, and any drug allergies that patient may have. Answer pharmacy benefit questions for members, providers, or nursing staff.
ò Take oral prescription orders for new and refill medications from a designee of a provider's office and complete a read-back of information given to verify the order is taken correctly.
ò Conduct prescription transfers to and from other pharmacies in accordance with state and federal regulations.
ò Service the drop-off window.
ò Receive prescriptions from patients and get all necessary information, including clarifying the name, date of birth, insurance, and drug-allergy information for the patient.
ò Service the pick-up window.
ò Provide patients with their medication and verify the full name and address and date of birth of the patient to make sure the correct medication is being picked up.
ò Offer the patient the availability of a Registered Pharmacist to counsel them on their medications or answer any questions they may have.
ò Collect co-pays for medications from the patients.
ò Computer data input for prescriptions.
ò Under the direct supervision of a Registered Pharmacist, input all data necessary to process new, refill, and on-file prescriptions except when a clinical decision is required. In that case a Registered Pharmacist must complete the data entry.
ò Process patient requests for renewal of prescriptions through the corresponding provider office. Follow up to make sure that renewals are received and processed.
ò Prepare medications for a Registered Pharmacist's final check.
ò Read and interpret prescriptions to select the correct medication to fill that prescription.
ò Count, pour, compound, and label the prescription for the final check by a Registered Pharmacist.
ò Perform monthly outdate medication check and prepare them for return for credit.
ò Package checked prescriptions for mail order. Will work with US mail and FedEx.
ò Process wholesale drug orders to ensure that all medications are received and placed into stock. Make sure stock is rotated and tagged properly for all "Look-alike/Sound-alike" medications.
ò Process 'cover' prescriptions as required by state and federal regulations.
ò File filled prescriptions according to all state and federal regulations for each scheduled class (II, III, IV, and V, and VI).
ò Process medication floor stock requisitions.
ò Assists in training and helping new employees.
ò Make pick-ups and deliveries to nursing units as required.
ò Process checks for co-pays and apply credit to patient accounts.
ò Prepare funds for deposit.
ò Page courier for deliveries to SEMC.
ò Clean equipment and work stations daily.
ò Order and stock all pharmacy supplies.
ò Assist in ordering medications through the wholesaler.
ò Closeout and process end of day activity for the credit card machine.
ò Prepare mail with proper postage utilizing a postage meter.
ò Utilize an automatic letter opener to organize incoming mail.
ò Assist in preparation of yearly pharmacy inventory.
ò Must be proficient with pharmacy robotics.
ò Perform duties as requested by a Registered Pharmacist.
ò Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
1. Commits to recognize and respect cultural diversity for all customers (internal and external).
2. Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.
ò Performs other duties as assigned

REQUIRED KNOWLEDGE & SKILLS:

ò Minimum skills/abilities: Computer literacy with proficiency in general word-processing and data entry.
-Strong organizational, prioritization, communication, and mathematical skills.
-Knowledge of third party payers and insurance plans.
-Ability to understand the importance of and respect the confidentiality of all patient information.

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

ò Education: High school diploma or equivalent.
ò Experience (Type & Length): Must have a minimum of 500 hours experience as a Pharmacy Technician Trainee.
ò Certification/Licensure: Must complete a MA State Board of Pharmacy approved exam for certification and be registered with the MA State Board of Pharmacy and meet all requirements for Continuing Education Credits.
ò Software/Hardware: Must have experience with a pharmacy filling system.

Application Instructions

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