Job Description

Location: St. Elizabeth's Medical Center
Posted Date: 4/12/2021

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion, and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:

Compassion

Accountability

Respect

Excellence

Stewardship

If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

POSITION SUMMARY:

Calling all hospitality industry staff that have been impacted by the crisis, we have temporary opportunities for you to help us keep our patients and staff safe!

KEY RESPONSIBILITIES:

-Screen and greet patients, visitors, and staff as they enter building by asking them questions based on CDC guidelines related to COVID-19.

-Provide feedback to patients, visitors, and staff while escalating appropriately if they screen in on any of the screening questions.

-Follow policies and procedures set up by hospital to ensure safe screening process by correctly wearing PPE and practicing social distancing.

-Communicate with compassion and respect when engaging patients, visitors, and staff as they enter the building.

-Follow all hospital policies related to infection control, hand hygiene, and safety.

-Be able to remain standing for long stretches of time

-Be able to use a 2 way radio

REQUIRED KNOWLEDGE & SKILLS:

• Having customer service skills.
• Being able to work under pressure.
• Having problem solving skills.
• Being an active listener.
• Having interpersonal skills.
• Being able to work with a team.
• Having high attention to details.
• Being able to work with people from different backgrounds.
• Having good communication skills.
• Being able to work for extended hours

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

EDUCATION: High School or Equivalent

MINIMUM EXPERIENCE: Customer Service or Hospitality Experience Preferred.


Additional Information

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic

Important COVID message

Please note, St. Elizabeth's Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence, and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled, and professional way.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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