Job Description

Location: Holy Family Hospital
Posted Date: 5/5/2021

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:






If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.


Acknowledges patients and families in a prompt and courteous manner and provides friendly assistance.

Directs patients and families to appropriate areas within the Surgical Services in a positive and professional manner.

Communicates effectively with internal and external customers demonstrating the ability to understand patients' limitations and expectations.

Answers phones courteously and promptly and refers all medical questions to nurse.

Prepares and assembles charts, cards, labels and bracelets.

Obtains signatures on all necessary legal permits, notices and consents.

Collects required co-payments.

Maintains all paperwork for pre-registered patients.

Assists with tracking lab and other diagnostic results for PAT visits.

Accurately documents all client visits and required information in the logbook.

Assists in filing and sorting paper when necessary.

Obtains PAT patients' records needed for review by anesthesiologist, and registered nurse.

Files lab, x-ray, and referral reports in appropriate medical records according to established procedure.


High school diploma or equivalent is required.

Basic computer skills required.

Bilingual (English/Spanish) is preferred.

Experience is required.

Healthcare experience is required.

Medical Terminology experience is required.

Important COVID message

Please note, Holy Family hospital is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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