Job Description

  • Completes work assignments within an acceptable time frame.
  • Uses time and resources to the best possible advantage for successful completion of job responsibilities.
  • Develops and maintains efficient working relationships.
  • Is reliable in respect to attendance
  • Is Reliable in respect to punctuality.
  • Recognizes the importance of team efforts and partners with others to achieve positive outcomes.
  • Is part of a team effort to insure quality services.
  • Offers creative solutions or alternatives to issues or concerns.
  • Produces quality results.
  • Continually strives to improve the quality of work.
  • Accepts responsibility for all work performed and takes appropriate corrective action as needed
  • Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.:  inservices, formal educational programs, other work groups and on-the-job training).
  • Attends and participates in staff meetings and inservices and/or reviews documentation as required
  • Assists in the orientation of others and actively participates in mentoring.
  • Performs analytical and decision making functions with minimal supervision.
  • Recognizes and seeks assistance/consultation when appropriate.
  • Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues.
  • Possesses awareness of programs/services provided by Hospital and where they are located.
  • Is cooperative in interactions, treating customers with courtesy, respect, and compassion.
  • Is patient when responding to questions and answers questions appropriately.
  • Responds to requests in a timely manner.
  • Handles interruptions in a skillful way.
  • Maintains a professional appearance and demeanor.
  • Strives to prevent/resolve customer concerns to the customer’s satisfaction.
  • Transcribes and transmits physicians’ orders to appropriate areas under the supervision of the R.N..
  • Demonstrates competence in functioning as a receptionist on the nursing unit and communicating with physicians, ancillary departments, patient and visitors.
  • Answers telephones, takes messages, and communicates messages to the appropriate person in a timely manner.
  • Receives, places, and transfers calls using appropriate telephone etiquette.
  • Handles telephone information requests with courtesy accuracy and timeliness.
  • Works in collaboration with the interdisciplinary team to achieve patient and unit goals.
  • Inventories and orders unit stock: ensures proper supplies are on hand.
  • Demonstrates the ability to adapt to change in the workload.
  • Initiates patients’ charts on admission and maintains in appropriate organizational and sequential order.
  • Demonstrates a complete knowledge and use of all forms.
  • Demonstrates an ability to perform in an accurate and precise manner in crisis and emergency situations when time is essential.
  • Communicates with the R.N. any treatment results, observations, patient complaints, and other pertinent information regarding the conditions of the patients.
  • Demonstrates competency in providing patient care in accordance with established policy and procedure of MHMC.
  • Applies knowledge and skills necessary to provide care appropriate to the age of the patient served i.e. infant, pediatric, adolescent, adult, and geriatric.
  • Performs and reports patient care data accurately and according to policy and procedure of MHMC.
  • Assists in maintaining a healthy, clean, and safe environment for the patients and staff.

Application Instructions

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