Admin Asst/Secretary - Full Time - Outpatient Behavioral Health - Partial Hospitalization Program
At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our Continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.
The PHP Secretary/Administrative Support Staff is responsible for prompt and efficient performance of a diverse set of assigned duties. Assigned tasks include telephone and messaging responsibilities, acting as liaison with other Health System departments, community agencies, and affiliates; daily patient attendance monitoring, completion of daily charge entry for the PHP programs, maintenance of a PHP database to include monitoring of VBH through the Promise site.
Transcription and typing as needed to include intake assessments, treatment plans and discharge summaries for PHP clinicians, letters and correspondence for both the Medical and Clinical Directors.
This position entails completing patient registration for all PHP patients. Registration includes Intake screening, obtaining insurance and demographic information, registering patients, securing and submission of standard releases, and County funding Liability intakes as needed. The PHP secretary is also the KRONOS monitor and maintains daily time-keeping for PHP as well as maintaining physician hour logs. Other assigned duties include completing all purchase orders and nutrition/meal requests for the department and managing mail both internally and externally driven. The secretary provides administrative assistance to the Clinical Director through assisting in the development of spreadsheets and other media to complete formal reports, performance improvement projects, clinical practice materials, productivity reports, and patient satisfaction survey data collection.
- High School Diploma or Equivalent
- Associates Degree in Business or Similar Field (preferred)
- Microsoft office, typing, and transcription skills, additional computer program skills, i.e. PowerPoint, Excel, Access
- Experience with billing and insurance to include understanding of charging procedures (preferred)
- Three years of progressively responsible clerical experience (preferred)
- Background Clearances (as required by law)
- Successful completion of post offer physical and drug screen
- Vacation time
- Sick time
Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.