Job Description

Location: Rockledge Regional Medical Center
Posted Date: 5/20/2024
Job Type: Full Time
Department: 3100.72100 Patient Access

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit

Position Summary:
Position Summary: Coordinates the functions and daily activities of the Centralized Scheduling Dept. through concise and accurate planning, organization, delegation, evaluation and training. Responsible for work schedules, monitoring time, attendance, and productivity. Maintains and enforces Steward and Departmental policies and procedures. Ensures staff is educated and trained on issues relating to the Scheduling and Registration process including Admissions, Scheduling, B/AR (Billing), Order Entry, MOX, Emergency Department (EDM), PCI, Valco and various online eligibility systems. On going education on Performance Improvement, Compliance, Medical Necessity, Patient Rights, and Advance Directives. Build/maintain Meditech Scheduling (or other current patient scheduling system) dictionaries, resources, appointments and daily schedules for all modalities. Create/assist maintenance of Meditech MIS dictionaries and systems analysis and testing of Meditech updates for modules utilized within department. Create/edit NPR reports and Custom Define screens for Scheduling department. Promotes and ensures timely communication among employees, patients, physicians, guests and related ancillary departments. Performs tasks at a level not requiring direct supervision, exercising independent judgment and encouraging good guest relations.

Related work experience needed to perform this job successfully.
Years of Related Experience
5-8 X
Licensure/Certification/Education (Required):
List any license, certification or education required for this job (e.g. driver's license, RN License, HHA Certification, Master's Degree, etc.)
  1. Education 1: High School Graduate/Equivalent

  2. Education 1: High School Graduate/Equivalent
Licensure/Certification/Education (Preferred):
List any license, certification or education preferred for this job (e.g. driver's license, RN License, HHA Certification, Master's Degree, etc.)
  1. Education 3: Technical School/2 Years College/Associates Degree
Specialized Skills (Required):
List the minimum specific knowledge and skills necessary to perform this job (e.g., homecare exp., med/surg exp., basic accounting principles/practices, spreadsheets, word processing, etc.)
  1. Ability to lift up to 25 lbs.
  2. Finger Dexterity
  3. Visual and auditory acuity
Specialized Skills (Preferred):
List any preferred knowledge and skills necessary to perform this job.
  1. Excellent communication skills
  2. Knowledge of computers, insurance, registration, collections, compliance and regulatory requirements
  3. Management skills
  4. Medical Terminology

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

Application Instructions

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