Job Description

Location: Steward Medical Group - North
Posted Date: 5/3/2024
Job Type: Full Time
Department: 1107.72070 Hawthorn Business Office

Steward Medical Group at Hawthorn Medical Associates is looking for an enthusiastic, dedicated Medical Biller

The successful candidate will:

  • Maintain third party billing records, research and analyze delinquent third-party payer claims, resolution of problems such as reimbursement and then adjust and resubmit claims. Follow up on submitted claims and patient billing.
  • Research and analyze delinquent third-party payer claims such as Medicare, Medicaid, and Commercial and Non-commercial carriers; verify patient eligibility, adjust and submit claims as necessary.
  • Respond to inquiries from patient/third-party payers; explain insurance coverage to patients, research problems, and correct errors by utilizing accurate ICD and CPT codes.
  • Maintain and update patient demographic information for proper billing to Insurance carriers as necessary.
  • Follow up on submitted claims, monitor unpaid claim reports; initiate tracers; resubmit claims as necessary.
  • Respond to all inquiries from third-party payers in a timely manner. Respond to inquiries from individual insurance carriers (Commercial and Non-commercial) as well as patient calls with specific insurance questions.
  • Post and initiate corrective action for all rejections from checks as well as correspondence from different insurance carriers.


  • High School diploma required.
  • Knowledge of third-party medical billing with 2 years’ experience in specialty services preferred.
  • Solid working knowledge of third-party billing, ICD 10 and CPT codes
  • Excellent interpersonal and communication skills, high level of organizational skills; self-motivated; strong problem-solving skills; the ability to exercise independent judgment based upon established policies, protocols, or practices

We offer you:

  • Vacation, holiday and sick time
  • Medical, dental, vision and other elective insurance options
  • Tuition reimbursement
  • 401K with company contribution
  • Supportive culture and professional development
  • Internal growth opportunities

Hawthorn Medical Associates, an affiliate of Steward Health Care, was established in 1970 and is the largest multi-specialty group practice in the Greater New Bedford area. We have many of the area’s finest physicians who practice in our state-of-the-art facilities in a campus-like setting. They are supported by a skilled professional and support staff and together provide high quality, comprehensive medical care to more than 138,000 patients each year.

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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