Job Description

Location: St. Elizabeth's Medical Center
Posted Date: 5/16/2022

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion, and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:

Compassion

Accountability

Respect

Excellence

Stewardship

If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

Section Supervisor - Blood Bank - 40 hrs/week (Days) | MT ASCP, SBB ASCP or Equivalent Required

I. Position Function:

Oversees daily administrative and technical operation of the Blood Bank.

As an integral part of the laboratory management team, this manager works collaboratively with all members of the department to ensure fulfillment of the department mission.

The Blood Bank Supervisor accepts mutual accountability for the success of the department and strives for continuous improvement in services.

II. Job Relationships:

Supervised by and reportable to the following, by job category: Lab Administrative Director

Receives guidance from the Laboratory Director

Supervises, by job category; Medical Technologist Generalist, Blood Bank staff RN, in the performance of their technical duties.

Works collaboratively with the Manager of Customer Services, Manager of Regulatory Affairs, Laboratory Information Systems Manager, manager of Pathology, Supervisors of Microbiology, Chemistry and Hematology.

Monitors performance of Transfusion Service procedures for quality, reporting information, statistics, errors, incidents, accidents and audits to the appropriate Quality Assurance forums.

Collaborates and effectively communicates with physicians and other health care professionals.

III. Authority:

To compose, evaluate and revise as necessary all technical procedures for the Transfusion Service.

To resolve clinician complaints and problems.

To resolve employee problems and/or issues.

To implement disciplinary action as necessary.

To hire and terminate staff as necessary.

To maintain adequate inventory ordering supplies as needed by the section. To purchase equipment as necessary.

To budget expenses for the Blood Bank maintaining successful relationships with vendors, the Materials Management Department and Accounting.

IV. A. Responsibilities/Essential Functions:

1.) "Provides superior customer service to internal and external clients, customers,

and patients as referenced in the Service Excellence Standards."

Accepts full responsibility for the technical oversight of Transfusion Service functions.

Assures compliance with regulatory agencies including but not limited to JCAHO, CAP, OSHA, DPH, HCFA, American Association of Blood Banks, NCCLS, CLIA. Meets department standard of inspection readiness at all times. Is able to successfully explain to inspectors how the Transfusion Service complies with standards and regulations.

Schedules staff and distributes workload as necessary to meet clinician demand.

Is a member of the SEMC Transfusion Committee.

Works with and monitors performance of blood supplier and usage of blood supply.

Prepares the Blood Bank budget and insures that financial targets are met.

Reviews technical and clerical work in section.

Prepares recall notification information/letters for laboratory director.

Provides appropriate orientation to new employees, residents, Fellows, and current employees on new procedures on a timely basis.

Assesses competence of Transfusion Service staff and certifies their adherence to continuing education requirements.

Assesses performance of all Blood Bank staff annually.

Takes disciplinary action as necessary.

Is familiar with all hospital policies that effect the smooth functioning of the section (payroll, purchasing, maintenance, etc.

Follows organization and departmental policies regarding safety, record keeping, and regulatory requirements, to provide for the quality care of patients.

Conducts self in a professional manner at all times.

B. Responsibilities/Non-Essential Functions:

Participates in investigational studies within section under guidance of the laboratory director.

Acts as a technical resource for medical, nursing, and other staff.

Ensures adequate inventory of supplies and maintenance of equipment.

Maintains the donor data base and serves as an authority on the Blood Bank computer system.

Attends or participates in appropriate hospital and departmental meetings.

Attends or participates in conventions, seminars, etc. when feasible.

Performs all routine and special procedures in section.

Responds to and supervises testing of adverse reactions to blood products, and consults with Transfusion Service physicians.

Performs other related duties as required.

V. Reporting Requirements:

Reports to the Laboratory Administrative Director on significant personnel, technical and financial matters.

Provides summaries of Transfusion Service financial performance to Lab Admin Director on a monthly basis. Provides copies of Transfusion Committee minutes to the Lab Admin Director.

Ensures timely reporting o problems of autologous donation collection to attending physicians.

Coordinates the Red Cross Blood drive at St. Elizabeth (4 times a year).

Generates, reviews, and completes Internal Quality Assurance forms when needed.

Provides input to laboratory manager regarding employee performance and competence evaluations.

VI. Accountability:

Maintains the technical "quality" of the transfusion Service.

Is accountable for maintaining blood product costs within budget.

Is responsible for maintaining confidentiality of hospital-related, patient-related and medical staff-related data and information.

Is accountable for abiding by all applicable hospital policies and procedures.

Is accountable for abiding by all applicable departmental policies and procedures.

Is responsible for monitoring quality control and preventative maintenance.

Is responsible for maintaining appropriate levels of staffing.

Is responsible for maintaining appropriate levels of supplies.

Is responsible for maintaining a high level of work performance.

VII. Qualifications:

Minimum Education:

Bachelor's Degree in Medical Technology or related science.

Minimum Experience:

Five years experience in a accredited blood center or transfusion service.

Two years of supervisory experience desired.

Strong organizational/troubleshooting skills required.

Minimum skills/abilities:

Interpersonal and communication skills sufficient to monitor, support and evaluate performance of Transfusion Service staff.

Manual dexterity sufficient to produce legible penman ship, to use a key board, and to manipulate laboratory equipment.

Basis knowledge of word processing, spreadsheet, and flow charting software.

Ability to follow oral and written instructions and to carry out complex procedures.

Certification/Licensure:

MT ASCP, SBB ASCP or equivalent

Training:

Training or experience in Total Quality Management desirable.

Special Qualifications:

Knowledge of current scientific, regulatory and management skills applicable to a management position in a scientific discipline.

Strong leadership skills relative to motivating and empowering staff.

Capacity to analyze, to think creatively, to seek innovative alternatives and to harmonize dissent.

Capacity for quick and decisive action, for boldness and intuitive courage.

Perception of people and knowledge of how to deal with conflict and attain conflict resolution


Additional Information

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic

Important COVID message

Please note, St. Elizabeth's Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence, and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled, and professional way.

This position is subject to the COVID-19 Vaccination Policy for Steward Health Care Workforce. Employees in this position will be required to provide adequate proof of vaccination for COVID-19 by an FDA-approved vaccine prior to starting work. Steward will consider requests for exemptions from this vaccine requirement on the basis of medical condition or sincerely held religious belief in accordance with applicable Federal laws.

Application Instructions

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