Cafeteria Aide - Per Diem/As Needed
At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
Cafeteria Aide, Per Diem, Day Shifts As Needed (6:30AM to 3:00PM), Weekends and Holidays As Needed
Maintains all service areas (i.e.; deli station, steam table, salad bar, beverage station, breakfast bar, dessert station, yogurt bar, donut station, etc.)
To ensure all café customers are served quality food.
Supervised and reportable to Retail and Café Manager.
Must be able to effectively communicate with visitors, patients and other hospital staff.
To be able to maintain a clean and safe eating environment in the cafeteria with good, courteous service.
IV. A. Responsibilities/Essential Functions:
1.) "Provides superior customer service to internal and external clients, customers,
and patients as referenced in the Service Excellence Standards."
Maintains all service areas in a timely manner ensuring that customers are served quality food.
Prepares and cuts pre-plated items for customer’s consumption.
Prepares potions and serves food using proper recipes and guidelines.
Sets up all food service stations using proper guidelines.
Greets customers and employees with courtesy and friendliness.
Assembles all necessary products and utensils for all service areas in a timely manner.
Reports to supervisor/manager food products of questionable quality (raw or cooked) to ensure quality standards.
Relinquishes all service stations as needed or as requested by a supervisor.
Maintains a “Clean As You Go” attitude by keeping a clean and neat work area.
Maintains clean and sanitary equipment/utensils using prescribed cleaning methods.
Adheres to sanitational guidelines to prevent food born illnesses and spread of infection.
Uses proper hand washing techniques.
Utilizes and stores cleaning agents properly.
Cleans tables and chairs as needed in dining area.
Attends all staff meetings and in-services scheduled by supervisor.
B. Responsibilities/Non-Essential Functions:
Garnishes all food service stations using proper guidelines.
Serves all special items as requested by a supervisor.
Covers, labels and dates food in containers.
Refer all customer questions or complaints to manager.
Stock all trays and silverware at entrance to café.
Ensure that all coolers are stocked throughout the day
Notify any manager of spills in café immediately.
Notify manager of any customer requests or complaints.
Report any faulty equipment or any questionable food items to manager.
Report any overings or refunds on register to a manager.
Shall be accountable for maintaining all service areas to ensure customers get quality food.
Shall be accountable for maintaining a clean and safe dining room.
Accountable to manager if any foods (raw or cooked) quality is questionable.
High School or GED equivalent
Must be able to read and write English
Previous experience in food service preferred, but willing to train if necessary.
Must be friendly and courteous to all customers.
Must be able to follow instructions and recipes with accuracy.
Ability to read and speak English.
On-going training and in-services required.
Pleasant and cheerful attitude.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Important COVID message
Please note, St. Elizabeth’s Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.