Responsible for the efficient, expeditious and accurate scheduling of patients. Insures Authorizations and/or Medical Necessity obtained for patient(s) scheduled appointment(s). Promotes positive guest relations. Processes numerous reports and statistics daily and forwards them to appropriate personnel. Advises patients on all amounts due from self pay and/or insurance balances. Schedules patient exams in a timely manner, requesting previous exams as needed. Performs clerical duties as required for efficient day to day organization of patient records.
- Equal Employment Opportunity
Steward Health Care is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws.
- Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
- Job Responsibilities
The shaded areas of the following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. The specific job duties may be changed by Steward Health Care with or without prior notice based on the needs of the organization.
|Employee Performance Appraisal|
|Employee Name:|| ||Employee Number:|| |
|Supervisor Name:|| ||Appraisal Due Date:||12/31/2021|
Related work experience needed to perform this job successfully.
|Years of Related Experience|
|5-8|| || |
|8+|| || |
List any license, certification or education required for this job (e.g. driver's license, RN License, HHA Certification, Master's Degree, etc.)
- Education 1: High School Graduate/Equivalent
List any license, certification or education preferred for this job (e.g. driver's license, RN License, HHA Certification, Master's Degree, etc.)
|Specialized Skills (Required):|
List the minimum specific knowledge and skills necessary to perform this job (e.g., homecare exp., med/surg exp., basic accounting principles/practices, spreadsheets, word processing, etc.)
- 30 wpm
- basic computer
- excellent communication skills
- knowledge of medical terminology
|Specialized Skills (Preferred):|
List any preferred knowledge and skills necessary to perform this job.
- insurance experience
- Medical terminology
- scheduling experience
- Customer Service Skills
This position is subject to the COVID-19 Vaccination Policy for Steward Health Care Workforce. Employees in this position will be required to provide adequate proof of vaccination for COVID-19 by an FDA-approved vaccine prior to starting work. Steward will consider requests for exemptions from this vaccine requirement on the basis of medical condition or sincerely held religious belief in accordance with applicable Federal laws.