Chief Operating Officer

• Develops, in conjunction with the Hospital CEO, the hospital’s goals, policies, and procedures; develops plans, programs, systems, and staffing to meet these goals
• Oversees the development of high quality, cost effective and integrated clinical programs within the hospital
• Develops new business strategies to enhance market share and improve overall performance
• Develops and fosters effective collaboration between clinical departments, medical staff leadership and other affiliated services (inside and outside of the hospital)
• Oversees major workforce and resource decisions for the hospital
• Exercises management responsibility over the hospital in the absence of the Chief Executive Officer
• Prepares and monitors the hospital’s operating and capital budgets
• Ensures compliance with all applicable regulations and requirements
• Negotiates and oversees contracts with outside vendors
• Directs and manages performance and development of assigned personnel
• Promotes, models and oversees the mission and values of Caritas Christi Health Care

Key Competencies (“Display”)

• Leadership/Change Management: Sets Critical Priorities
  Establishes the most critical System priorities through strategic planning on a 3- to 5-year time horizon; anticipates specific business situations that might create conflicts and resolves them before they result in crisis; redirects the organization swiftly to meet rapidly changing priorities
• Leadership/Change Management: Driving Change Identifies the need for change at a strategic level; plans and leads dramatic far-reaching change
• Leadership/Change Management: People Management Supervises multiple levels of subordinate managers; effectively recognizes, rewards, and motivates high performance in others

• Knowledge and Critical Thinking: Functional Expertise
  Is industry authority in function; develops information that extends boundaries of knowledge in field; work process and product are highly visible within and across functions and entities, as well as in the community
• Knowledge and Critical Thinking: Problem Solving/ Decision Making
  Makes independent decisions requiring a high degree of judgment—and often involving calculated risk—that may have significant consequences for the overall System
• Service Excellence: Service Excellence
  Defines service excellence strategy and allocates resources to achieve service excellence
• Personal Effectiveness: Networking and Collaboration Strategically builds networks of high level contacts, both externally and across the System; builds consensus among those with differing opinions or conflicting goals; thrives in a complex, highly matrixed organization

Results Expected (“Deliver”)

• Overall success of operations of the hospital
• Satisfactory results for internal and external audits
• Meet service level standards
• Adherence to the mission and philosophy of the Caritas System in decision making and daily activities

Hiring Profile

• Advanced degree required
• 10-12 years progressive leadership experience in hospital operations and administration, preferably in an academic environment