Job Description

Location: Steward Health Care
Posted Date: 9/21/2020


Under the direction the Director and of multiple principal investigator’s, coordinates clinical research protocol and quality improvement projects as well as evaluates research study participants in an office or a hospital setting prior to and following procedures. Assists in monitoring of research study participants.


  • "Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards."
  • Performs duties as needed to coordinate quality improvement projects/clinical research studies/ and clinical trials to include but not limited to the following:
    • Research study participant recruitment, screening and enrollment
    • Schedules patients' appointments and appropriate testing for patients as directed. Verifies information from patients including demographic and health insurance information.
    • Organizes and updated files, charts, and records.
    • Follow-up in accordance with specific protocol.
    • Reports to the principal investigator any deviations of normal operations.
    • Reports to the principal investigator any unusual occurrences related to research study participants, staff or equipment.
    • Reports immediately any changes in the research study participant’s condition warranting intervention.
    • Maintains appropriate communication with study sponsor and referring physicians.
  • Responsible for preparation and submission of protocols for Research/Human Subjects Committee (IRB) approval. The scope of the clinical trials includes evaluation of therapy, assessment of effect of treatment, ongoing evaluation and long-term assessment of comprehensive management program, and evaluation of the effects of risk factor modification program.
  • Assists the principal investigator in data collection and works with the Quality and Safety Officers on improvement projects,
  • Responsible for completion of pertinent data relevant to patient enrollment in clinical research studies/clinical trials and management of data from procedures performed.
  • Demonstrates knowledgeable assessment skills while constantly monitoring the patient’s status throughout the duration of the clinical research study/clinical trial.
  • Assists the principal investigator in the evaluation, care and follow-up of research study participants.
  • Maintains appropriate study participant research records and documentation.
  • Shall be accountable for maintaining the confidentiality and security of all medical center related, clinical trial related, medical staff related and patient related data and information as per HIPPA standards.
  • Shall be accountable for abiding by all relevant policies and procedures.
  • Responsible for maintaining annual competencies, training, and certifications as required.
  • Performs other related duties as requested.


  • Ability to read, speak, write, and understand the English language.
  • Ability to complete mathematical computations required to perform tasks.
  • Strong interpersonal, organizational, and oral communication skills.
  • Ability to work closely and productively with other members of an interdisciplinary team.
  • Ability to analyze operational issues and solve them creatively.
  • Accuracy and attention to detail.


Minimum Education:

  • Bachelors Degree required.

Minimum Experience:

  • 2-3 years experience in a health care setting as a research coordinator or a comparable position.

Minimum skills/abilities:

  • Knowledge of medical terminology
  • Experience with organization of medical charts preferred.
  • Strong interpersonal and telephone skills required.
  • Word-processing and computer data entry experience preferred.

[HOSPITAL or ORGANIZATION] is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment – with confidence and without fear.

Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience:

  1. Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible.
  2. Any COVID-19 related care takes place in designated areas away from other patients and their families.
  3. Emergency Departments are reorganized to be a safe place to treat all emergency patients.
  4. A stringent cleaning policy has been implemented throughout the hospital.
  5. A strictly controlled visitor and masking policy is required for patient safety.

You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.

Application Instructions

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