At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.
I. Position Function: the Certified Occupational Therapy Assistant, under the direct supervision of the OTR/L Supervisor, assists with the occupational therapy, screening, assessment treatment of patients in individual and group settings. The COTA will also assist with daily responsibilities of the Psychiatric Rehabilitation Program.
II. Job Relationships:
1. TEAM WORK
A. Involves other departments in project planning and implementation.
B.Supports others in the department and provides help and assistance when possible.
C. Regularly attends and participates in team and/or departmental meetings and activities.
D. Keeps others in the department informed of relevant information.
E. Regularly offers and requests constructive feedback and coaching.
F. Established and maintains effective working relations.
2. SERVICE EXCELLENCE (both internal and external)
A. Welcomes patients/customers/employees in a warm, friendly manner.
B. Actively listens and constructively responds to questions and concerns in a timely manner.
C. Ensures that the dignity of the patient/customer/employee is maintained at all times.
D. Abides by and upholds the hospital's service excellence standards.
E. Respects the diversity of the patient/customer/employee population.
F. Demonstrates safe and effective use of equipment.
G. Maintains professional, cooperative, workable rapport with peers, volunteers, patients, families.
H. Participates in Continuous Quality Improvement activities.
IV. A. Responsibilities/Essential Functions:
1.) "Provides superior customer service to internal and external clients, customers,
and patients as referenced in the Service Excellence Standards."
2). Maintains proper, accurate and timely records of treatment, progress and discharge summaries’.
3). Plans and directs groups in the patient milieu as directed by Supervisor. Plans 1:1 interventional activity to meet the need as directed by Supervisor.
4). Participates in team meeting as scheduled on the unit.
5). Communicates with medical staff and other disciplines as appropriate.
6). Assists with the assessment of the quality and appropriateness of care in accordance with Hospital Performance
7). Assists in gathering data to be used in assessments under the direction of OTR/L.
8). Complete daily charges identified in department policy and procedure manual.
9). Expands qualifications by participating in advancement through own professional development organization, educational opportunities offered by the hospital or instruction for other educational program.
10). Demonstrates knowledge of patient diagnosis, precaution and medications for treatment though consultation of medical records and communication with other team members.
11). Engages in problem solving process in familiar and unfamiliar situations seeking Supervisor's support appropriately.
12). Adjusts to fluctuating needs of patients, families, the Department and hospital.
13). Plans and organizes treatment for adult acute psychiatric population with varying diagnosis.
B. Responsibilities/Non-Essential Functions:
V. Reporting Requirements:
VI. Accountability: Accountable to the OTR/L Supervisor, Psychiatry Administration.
Minimum Education: Graduate from an accredited certified occupational therapy program.
Minimum Experience: Minimum of 1 year of experience in psychiatric occupational therapy setting.
Minimum skills/abilities: Must be certified in CPR or become certified in CPR within one year of employment.
Certification/Licensure: Must be registered and eligible in the Commonwealth of Massachusetts.
Important COVID message
Please note, St. Elizabeth's Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence, and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled, and professional way.