Job Description

Location: Carney Hospital
Posted Date: 4/19/2022

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:

Compassion

Accountability

Respect

Excellence

Stewardship

POSITION SUMMARY:

Reporting directly to the CNO/COO, directs and manages daily technical operations of all cross-sectional divisions of the department of Radiology. This includes but not limited to CT, MRI, and Ultrasound. Supervises technical, various support and clerical staff assigned. The Cross-Sectional Operations Manager will supervise the clerical staff and technologists’ aides. The lead technologists of the above areas will report to the Operations Manager. Will participate in the development of departmental policies and procedures and assure that modality operations follow established Medical Center and regulatory standards.

KEY RESPONSIBILITIES:

  • Provides superior customer service to internal and external clients, customers,
  • and patients as referenced in the Service Excellence Standards."
  • Select, develop, and evaluate technical staff in each area of responsibility in cooperation with lead positions.
  • Direct development and enforcement of departmental policies and procedures.
  • Assures compliance with regulatory agencies (JCAHO, DPH, NRC, MWRA, etc.)
  • Assist in the development of institution wide policies and the maintenance of records and controls for areas of responsibility.
  • Assures employees meet all orientation and competency standards as appropriate for position.
  • Conducts regularly scheduled departmental meetings.
  • Assists with development and justification of annual budget and maintaining positive variances.
  • Maintain and report statistical data regarding service volume trends.
  • Oversees and authorizes payroll for modalities supervised, clinical employee evaluations, and schedules.
  • Oversee and authorize purchasing activities within the constraints of the budget.
  • Communicates effectively with other hospital departments and imaging modalities.
  • Assists the administrative director with the preparation of reports for all areas of responsibility.]
  • Chairs meetings and directs projects within the department.
  • Complete on-going performance improvement for all operational activities of the department.
  • Develop skills of all staff personnel.
  • Propose mechanisms for cost reduction in salaries and wages, supplies and other major expense areas.
  • Evaluate new products and equipment for use within the department. Recommend purchases and justify as appropriate.
  • Helps develop appropriate work schedules and daily assignments of technologists and support staff.
  • Understands the corporate goals and objectives and helps develop a departmental plan, in conjunction with the administrative director, complete with long- and short-term goals.
  • Assures corporate and department fiscal, operational, and quality information is effectively communicated to department staff.
  • Demonstrates the ability to perform multiple tasks as required.
  • Supports and facilitates the process of providing information to the administrative director and team members.
  • Demonstrates proficient and economic use fo supplies, communication equipment, technical equipment and computer technologies.
  • Allocates resources to sustain or achieve quality services.
  • Promotes leadership, teamwork and professionalism within the organization by action and example.
  • Develops interdisciplinary relationships that foster effective planning, teamwork, mutual respect, collaboration and integration of services with other departments and physicians for coordinated provision of services and support of patient care.
  • Works closely with scheduling to ensure departmental schedules are maximized.
  • Participates in multi-disciplinary Performance Improvement projects and in department Quality Improvement Program.
    • B. Responsibilities/Non-Essential Functions:
  • Helps maintains reference library in Radiology with Radiologists and technical staff.
  • Assists Clinical Educator in the coordination of staff CEU programs and attendance records in cooperation with quality improvement and staff education supervisor.
  • Performs literature and web searches and analysis to assist with staff education and improve services.

REQUIRED KNOWLEDGE & SKILLS:

  • Excellent verbal and written communication skills to facilitate efficient and courteous communications with patients, hospital employees and vendors.
  • Fiscal skills sufficient to satisfactorily analyze and present information budget performance including staffing patterns.
  • Knowledge of computer applications sufficient to satisfactorily operationalize RIS and PACS technologies as well as digital imaging.
  • Excellent problem resolution skills.

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

  • Graduate of an AMA approved school of Radiologic Technology.
  • Minimum of Bachelor’s degree
  • Three to five years supervisory experience in a hospital radiology department, preferably at a teaching hospital.

Application Instructions

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