Job Description

Location: Steward Health Care
Posted Date: 8/27/2021


  • Knowledge of health insurance and reimbursement/billing required.
  • Ability to comprehend payor responses (EDI), e.g. 271/272 transactions.
  • Excellent customer service skills.
  • Excellent communication skills (verbal and written).
  • Analytical skills, e.g. competent math skills (see below)
  • Basic knowledge of healthcare finance.
  • Conflict resolution
  • Promotes quality and demonstrates accuracy and thoroughness
  • Competent utilizing Microsoft office, e.g. Excel, PowerPoint, and Word (see below).
  • Familiarity and experience with Revenue cycle software, tools, and technologies.
  • Medical Terminology and working knowledge of Coding knowledge required.
  • Time management and flexibility to meet work schedule demands.
  • Good judgment and problem solving skills (escalation process).
  • Ability to work independently and take initiative.
  • Ability to work with a high degree of confidentiality.
  • Ability to manage multiple tasks simultaneously and adjust to issues as needed in a dynamic work environment.
  • Proven ability and/or expressed willingness to work as part of a team.
  • Privacy, Safety and Security- the individual observes privacy, safety and security procedures and uses equipment and materials properly.


  • Associates degree required, Bachelor's Degree (BA or BS) with emphasis in Business Administration and/or Healthcare, preferred.
  • 1-2 years experience in dynamic healthcare (clinic, physician, or hospital setting) or payor environment
  • Experience with patient collections, registration and/or scheduling.
  • Certified Healthcare Access Associate (CHAA) a plus.
  • Comfort with data entry within Revenue Cycle software, patient management systems and Windows based applications preferred.
  • Competent utilizing Microsoft Office (Excel, Word) is a plus.
  • Basic understanding of Revenue Cycle functions, flow, and operations strongly preferred.
  • Competent in core math skills required (determined by obtaining satisfactory score on competency exam).
  • Experience level will also be a factor in lieu of educational requirements.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online