Job Description

Location: St. Elizabeth's Medical Center
Posted Date: 4/12/2024
Job Type: Full Time
Department: 0101.55225 Endoscopy

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.

As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit

Secretary- Endoscopy Department- full-time 40 hrs/wk day shift Mon-Fri

We are fighting for a healthier world and a new era of wellness!

Nearly a decade ago, we set out to build an entirely different kind of health care company from the ground up—one that unlocks access to affordable, high-quality, and economically sustainable care and wellness in ways never imagined. Today, we are one of the largest private, physician-led health care networks—caring for millions of people across the U.S. Our transformative, fully integrated model represents a new beginning for America’s health care system and others around the world.

We have hospitals across 7 states serving over 800 communities, with more than 43,000 employees. We are ushering in a new day of world class health care. From renowned pediatricians, sports medicine specialists and cardiac surgeons to state-of-the-art hospitals, urgent care centers and medical practices, we can offer easier access to high-quality affordable health care to people nationwide — when they need it and where they want it.

St. Elizabeth’s Medical Center, a Boston University Teaching Hospital, provides patients and families access to some of Boston’s most respected physicians and advanced treatments offering specialized care, including:

  • Advanced Center for Cardiac Surgery
  • da Vinci® Robotic surgery program; Mako Robotic-Arm Assisted Surgery
  • Level III Neonatal Intensive Care Unit (NICU)
  • Award-winning bariatric surgery program
  • Dana-Farber Cancer Institute at St. Elizabeth's Medical Center
  • State-of-the-art emergency care with short wait times

Our medical staff, made up of some of the highest rated physicians in Boston, treats patients in our community practices in neighborhoods, including Allston, Boston, Brighton, Brookline, Newton, Watertown and Weston.


  • Grow with a health system that supports career advancement
  • Competitive Pay & Salary Increases
  • Employee Referral Program
  • Locations close to home, that support work-life balance
  • Affordable Medical, Dental and Vision Coverage
  • 401k via Fidelity, for eligible employees, with company match
  • Tuition Assistance / Reimbursement
  • Family atmosphere and team approach that provides flexibility
  • Opportunities to grow your career, and not change your employer
  • And much more!

Job Summary –

Greets patients and visitors in the out-patient clinic areas. Provides appointment scheduling and patient registration. Answers telephones, messages, and checks patients in and out of the clinical areas. Collects co-payments, confirms eligibility, and manages clinic flow in collaboration with other clinic staff.


Minimum Education/Experience:â¯

  • High school diploma required, Associates Degree preferred.
  • One to two years related experience, preferably in a health care setting.

Minimum skills/abilities:

  • Medical terminology preferred.
  • Word-processing and computer data entry experience preferred.
  • Typing skills must be a minimum of 40 wpm.
  • Ability to fluently read, write, speak and understand the English language required.
  • Strong communication skills.
  • Strong interpersonal and telephone skills required.
  • Knowledge of insurance coverage systems, including but not limited to co-payments, referrals, HMO, PPO and capitated products, preferred.
  • Experience with organization of medical charts preferred.
  • Ability to analyze operational issues and solve them creatively.

Job Responsibilities

  • Assists patients and visitors in a prompt and courteous manner.
  • Provides routine information to patients.
  • Notifies appropriate staff of patient and family arrival and maintains constant communication with other clinic staff on patient’s flow through their appointment.
  • Answers telephones, routes calls, takes messages and provides routine information to callers. Takes accurate messages and gives to appropriate person. Uses good, sound judgment to screen calls and assess the urgency of patient problem. Locates physician immediately in case of emergency. Returns call to patients the same day as directed by the physician.
  • Register patients for appointments. Ensures patients sign demographic sheets and other forms upon arrival. Confirms demographic information, health insurance and referral information. Schedules patients for future appointments and/or tests as directed.
  • Scans all patient medical records into electronic system upon receipt.
  • Scans and files all processed testing requisitions. Confirms scheduled testing information with outside offices.
  • Manages clinical inbox and dashboards in electronic medical record system.
  • Monitors cardiology waiting area to ensure area is neat and assists patients in a timely manner. Straightens magazines and restocks brochures. Updates patients and families on status of family member, delays, and scheduling changes.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online