Job Description

Location: North Shore Medical Center
Posted Date: 1/20/2023

Director of Laboratory Services

Your role is to be an effective leader by coaching and developing your staff, collaborating, building teams, solving problems, taking initiative, analyzing, planning, managing change, accepting responsibility, setting and reviewing objectives, exercising control, making decisions, motivating others, supporting employee initiative, and building trust and commitment.

Responsible for Coordinating, planning, and directing all Clinical Laboratory staff, activities, services, and programs within budgetary parameters. Activities included are performance of chemical, microscopic, and bacteriologic tests performed in the laboratory to obtain data for use in diagnosis and treatment of diseases. Demonstrates knowledge of the principles of growth and development over the life span, possess the ability to identify each patient's requirements relative to his or her specific needs, and provides the care needed as described in the unit's policies and procedures check lists.

  • Manages and directs the Department's administrative and financial functions. Prepares and is accountable for Departmental operating budgets and the capital budget.
  • Manage laboratory resources, promote teamwork with all healthcare providers and facilitate internal and external customer satisfaction
  • Ensure regulatory compliance with CAP, AHCA, TJC, CLIA, CMS and corporate policies and procedures
  • Evaluates personnel in accordance with performance standards in histology, biochemistry, microbiology, hematology, serology, cytology and blood bank.
  • Addresses complaints regarding laboratory functions and works with supervisors to resolve the complaints.
  • Is able to function as a Medical Technologist performing lab tests and quality control as needed.


  • Bachelor's Degree required.
  • Must be a Certified Medical Technologist (ASCP). Clinical Laboratory Supervisor in two or more specialties preferred.
  • Experience as a Director in a hospital Laboratory is preferred
  • Recent managerial experience in the clinical laboratory of an acute care hospital preferred.
  • Ability to read, understand, and communicate effectively in English. Additional languages helpful.
  • Must have good computer skills with knowledge of various software applications.

Benefits Offered

We have many plans with various deductibles, which can cover individuals or families so you can customize a plan that will work for you! Steward Health Care works with Blue Cross Blue Shield of Massachusetts to provide affordable health insurance for our employees in benefit eligible positions. Our Health Plans Highlights are:

  • Deductibles will not apply to services provided by a Steward provider (Tier 1).
  • Office visits copays will be $0 when a member uses a Steward Provider (Tier 1).
  • Mental Health and Substance Abuse office visits will be $0 for all In-Network providers (Tier1, Tier 2, and Tier 3).

Other Benefits provided:

  • Dental, Vision, Health Care Savings Account, Life Insurance, Short Term and Long Term Disability, Tuition Reimbursement, Paid Time Off, and more.

North Shore Medical Center is proud to be a part of the Steward Health Care Network with 36 community hospitals across 9 states with more than 43,000 team members. For over 60 years, North Shore Medical Center has brought exceptional medical care to Dade and Broward counties. With 357 beds, 400-plus medical staff, and more than 700 team members, North Shore excels with its Emergency Services, General Surgery, high-risk Maternity Care, Cancer Treatment, Cardiology Services, Stroke Treatment, Diagnostic Imaging, and other top-rated services.

We are proud to offer our team members a comprehensive benefits package that supports your health as well as your financial, career, and life goals. We believe our people are our strength and we take our team member’s health seriously. From medical coverage and life insurance to retirement plans, paid time off and much more, Steward Health Care provides you with a variety of benefits for your unique needs.

Our Values and Culture: Steward Health Care is a minority, physician-owned organization that fosters, cultivates, and embraces diversity, equity and inclusion. No matter your role, being a member of the Steward family means you are making a difference every day.

We are committed to creating:

A safe and respectful work environment. We want our team members to enjoy the same sense of care and belonging that we provide to our patients.

Teams that celebrate, empower, and uplift people. A supportive, inclusive culture, where people flourish and thrive is one that everyone embraces and deserves.

A culture of inclusivity and kindness. Don't just treat people how you want to be treated: treat them how they want to be treated. We believe, "If you can be anything in this world, be kind"

Steward Health Care is an Equal Opportunity Employer Minorities/ Female / Veterans/Disabled

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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