Job Description

Location: Nashoba Valley Medical Center
Posted Date: 12/5/2022

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values: Compassion, Accountability, Respect, Excellence and Stewardship.

If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

JOB SUMMARY
ED Secretary/Registrar performs a variety of clerical and administrative support tasks to assist with the flow of patients in the Emergency Department. They facilitate communication among staff, perform functions necessary for patient visits, registration, admissions and transfers. ED Secretary/Registrar interacts with patients & families to enable efficient patient care activities within the Emergency Department. The ability to work in a busy, stressful, fast-paced environment and to be self-directed is a must. Medical terminology and ED experience would be helpful

KEY RESPONSIBILITIES:

  • The ability to perform a wide range of standard clerical skills and work efficiently in a busy, fast paced, direct patient care area
  • Responsible for gathering all demographic and insurance data to register patients entering the emergency department and other areas of the hospital for outpatient services as well as obtaining authorization/consent signatures
  • Answers, triages, and routes telephone calls appropriately, takes messages, and prioritizes urgent patient information ensuring that the appropriate physician/staff member receive the information.
  • Prioritizes tasks adjusting to changing patient/staff needs, seeks assistance as needed from appropriate resources to aid in patient care
  • Assists and provides routine information to callers and aids in communication between patients and family members
  • Contacts on call physicians, other hospitals or facilities to obtain appropriate patient care.
  • Arranges for patient transport to other facilities.
  • Provides administrative support for physician. Prepares correspondence, forms and other documents as requested for patient care.
  • Organizes and updates patient files, charts, and records
  • Performs other clerical duties as requested
  • Assists in maintaining proper inventory of standard supplies and materials

REQUIRED KNOWLEDGE & SKILLS:

  • 1 to 3 years of experience as a Medical Secretary preferred
  • Experience with EMR strongly preferred.
  • Experience with Microsoft Office suite

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

  • High School Diploma or equivalent required

Additional Information

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Please note, Nashoba Valley Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously canceled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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