Job Description

Location: Holy Family Hospital
Posted Date: 12/12/2023
Job Type: Part Time Benefit Eligible
Salary: To be determined by experience
Department: 0301.50151 HFH Emergency Services (ED)

Join us at Holy Family Hospital

Not many healthcare professionals have the opportunity to build a career with a great job and robust benefits while also caring for friends, family and neighbors. You can when you work at Holy Family Hospital in Methuen and Haverhill. As part of the Steward Health Care System, our goal is to offer low-cost, high-quality healthcare to the people who live and work near our hospital, so they don’t have to travel far for great care.

Our two campuses in Methuen and Haverhill have a total of 320 beds and we are a full service, acute care hospital offering comprehensive inpatient medical/surgical units, outpatient care, and 24/7 emergency services. We have three behavioral health units, cardiac telemetry, and critical care service lines. Our Haverhill campus offers all private rooms, and our Methuen campus offers a new state-of-the-art catheterization suite and Joint Center of Excellence named as a Blue Cross Blue Shield Blue Distinction+ Center for Knee and Hip Replacement.

Position Summary: Emergency Secretary Part Time 24 Hours

Job Description:

Provides indirect patient care in the Emergency Department setting. Meets the communication needs of the patient/family, departmental staff, and medical staff. Prepares and confirms patient records in the ED. Initiates directions and orders from physician and nursing staff. Participates in performance improvement activities. Maintains regulatory agency requirements, nursing and hospital policies and procedures and standards.

Essential Functions:

  • Prepares the medical record for new admissions. Disassembles and organizes the record for discharged patients as per Department of Health Information Management requirements. Updates and maintains all medical records on the unit with current forms, diagnostic reports and demographic data.
  • Transcribes patient information onto the Kardex and updates with all new orders.
  • Enters and verifies physician orders into the computer system; then transcribes orders as per unit standard with RN confirmation.
  • Orders routine supplies weekly; obtains special orders as required.
  • Logs all patients into the appropriate logbook and/or the computer upon admission, transfer, discharge or expiration.
  • Retrieves and documents all lab results from computer and files in patient record.
  • Communicates appropriately and clearly to the charge nurse, co-workers, physicians, patients/families and other departments to assist in providing an interdisciplinary approach to meeting the patient’s needs.
  • Interacts professionally. Treats patients and families with respect and dignity. Answers telephone/intercom in a polite manner and communicates information to the appropriate personnel. Maintains a good working relationship both within the department and with other departments.
  • Demonstrates an ability to be flexible, organized and function under stressful situations.
  • Manages and operates equipment safely and correctly.
  • Demonstrates awareness of cultural factors: religion, food preferences, family/community relationships, healthcare understanding, attitudes and practices.
  • When indicated, interacts in a manner that is appropriate to the age and condition of the patient and optimizes patient safety.

Minimum Qualifications

  1. Education: HS Diploma or equivalent work experience.
  2. Experience: Ability to read and communicate effectively in English. Basic computer knowledge. Knowledge of medical terminology.
  3. Certification/Licensure: n/a


We have many plans with various deductibles, which can cover individuals or families, so you can customize a plan that will work for you! Steward Health Care works with Blue Cross Blue Shield of Massachusetts to provide affordable health insurance for our employees in benefit eligible positions. Our Health Plans Highlights are:

  • Deductibles will not apply to services provided by a Steward provider (Tier 1).
  • Office visits copays will be $0 when a member uses a Steward Provider (Tier 1).
  • Mental Health and Substance Abuse office visits will be $0 for all In-Network providers (Tier 1, Tier 2, and Tier 3).

Other Benefits provided:

  • Dental, Vision, Health Care Savings Account, Life Insurance, Short Term and Long-Term Disability, Tuition Reimbursement, Paid Time Off, Shift Differential, Tuition Reimbursement, and more.

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.

As the country’s largest physician-led, tax paying, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Steward is among the nation’s largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multi-specialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers. Based in Dallas, Steward currently operates 39 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion, and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristics.

Application Instructions

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