Job Description

Location: Steward Health Care
Posted Date: 9/8/2021

Responsible for managing the overall aspects of the Enterprise Master Patient Index (EMPI) as it relates to patient accuracy and integrity within the Steward Network which ultimately improves the patient identity of downstream applications and health Information Exchanges.

Efforts to include, but not limited to; reduce/eliminate MPI duplicates, overlays and perform account merges/unmerges; perform quality assurance tasks with the ongoing identification of issues concerning EMPI processes. Additionally, the EMPI Coordinator will work as a liaison between HIM, Patient Access, Clinical Areas and Information Systems related to all EMPI processes including patient integrity. Perform system functions as needed and train staff within the utilized applications. This position will participate in SDL (software development lifecycle) including gathering user requirements, specification build, testing of system changes and system go lives. On-call may be occasionally required.

KEY RESPONSIBILITIES:

  • Works with Patient Access and HIM Directors in planning, developing and directing activities related to the maintenance and integrity of the EMPI.
  • Have a general understanding of departmental operations as it relates to Steward’s various registration systems, MPI’s, clinical results, financial workflows and other applicable processes.
  • Coordinate polices and service level agreements with senior leadership while implementing them into daily work routines.
  • Perform system evaluations including the testing of new releases and system changes.
  • Complies with HIPAA regulations and Steward Confidentiality agreements in maintaining patient privacy.
  • Use problem solving and analytical skills to identify patient discrepancies and execute pre-determined steps to remediate i.e. Update patient demographics with latest data.
  • Responsible for cross site merges and unmerges within the Steward network and the reporting of statistical data as it relates to patient duplicates.
  • Acts as a resource to MPI coordinator staff within the Steward network assisting in problem resolution.
  • Responsible for identification of potential medical records requiring “linking” and performing that function within a specified timeframe as defined in the SOP.
  • Compares data between different locations and disparate systems and links patient records that are determined to be the same person.
  • Work with limited supervision and provide work status updates and identify risks and issues in a timely manner to management.
  • Function as an individual contributor and as a team player fostering relationships with internal teams, affiliate groups and community practices.

REQUIRED KNOWLEDGE & SKILLS:

  • Working knowledge of Patient Mastering or MDM software. Experience with IB InfoSpere or Initiate preferred.
  • Experience with Information Systems (Preferred: Meditech, Cerner, Athena)
  • Working knowledge of MPI, Patient Access, Medical Records and IS practices
  • Exceptional analytical and problem-solving skills
  • Highly effective interpersonal and communication skills
  • Effectively balance competing workloads and prioritize tasks in order to meet deadlines
  • Strong PC skills required, working knowledge of Microsoft Office Suite and experience with practice management systems.
  • Ability to be flexible, versatile and adaptable in a fast-paced health care network

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

  1. Education: BA/BS preferred
  2. Experience (Type & Length): 1+ years of experience with degree or 5 plus years of related working experience in lieu of education
  3. Certification/Licensure: RHIA or RHIT Credential
  4. Software/Hardware: Experience with hospital and/or practice management software with a strong preference for MEDITECH, Cerner and Athena. Experience with EMPI with IBM InfoSphere (Initiate) preferred.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal ability to furnish information. 41 CFR 630-1.35.

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