Job Description

Location: St. Elizabeth's Medical Center
Posted Date: 2/8/2024
Job Type: Full Time
Department: 0101.71230 SEH Patient Food

Nutrition Ambassador- full-time 40hrs/wk, day/evening shift 11am-7:30p, weekends and holidays required as needed.

We are fighting for a healthier world and a new era of wellness!

Over a decade ago, we set out to build an entirely different kind of health care company from the ground up—one that unlocks access to affordable, high-quality, and economically sustainable care and wellness in ways never imagined. Today, we are one of the largest private, physician-led health care networks—caring for millions of people across the U.S. Our transformative, fully integrated model represents a new beginning for America’s health care system and others around the world.

We have hospitals across 7 states serving over 800 communities, with more than 43,000 employees. We are ushering in a new day of world class health care. From renowned pediatricians, sports medicine specialists and cardiac surgeons to state-of-the-art hospitals, urgent care centers and medical practices, we can offer easier access to high-quality affordable health care to people nationwide — when they need it and where they want it.

St. Elizabeth’s Medical Center, a Boston University Teaching Hospital, provides patients and families access to some of Boston’s most respected physicians and advanced treatments offering specialized care, including:

  • Advanced Center for Cardiac Surgery
  • da Vinci® Robotic surgery program; Mako Robotic-Arm Assisted Surgery
  • Level III Neonatal Intensive Care Unit (NICU)
  • Award-winning bariatric surgery program
  • Dana-Farber Cancer Institute at St. Elizabeth's Medical Center
  • State-of-the-art emergency care with short wait times

Our medical staff, made up of some of the highest rated physicians in Boston, treats patients in our community practices in neighborhoods, including Allston, Boston, Brighton, Brookline, Newton, Watertown and Weston.


  • Grow with a health system that supports career advancement
  • Competitive Pay & Salary Increases
  • Employee Referral Program
  • Locations close to home, that support work-life balance
  • Affordable Medical, Dental and Vision Coverage
  • 401k via Fidelity, for eligible employees, with company match
  • Tuition Assistance / Reimbursement
  • Family atmosphere and team approach that provides flexibility
  • Opportunities to grow your career, and not change your employer
  • And much more!

Job Summary –

Under the direction of the Clinical Nutrition Manager, performs duties related to diet therapy, therapeutic menu correction, customer service, tray assembly and distribution.


Minimum Education/Experience:â¯

  • High School Diploma or equivalent.
  • One year hospital food service experience (preferred).

Minimum skills/abilities:

  • Read, write and speak English.
  • Basic mathematics and use of calculator.
  • Computer literate.
  • Basic Nutrition Education.


  • Must successfully complete Steward St Elizabeth’s Nutrition Ambassador’s training program

Job Responsibilities

  • Demonstrates a full understanding of the role of the Nutrition Ambassador as it supports the mission of the department and organization as a whole.
  • Using the most current diet order, checks in/updates all patient menus, making appropriate additions, deletions and corrections prior to each meal service.
  • Documents patient meal census and other required data prior to each meal.
  • Functions as an active and effective member of the clinical and hospitality section in the provision of nutrition care. Maintains effective communications with all clinical staff.
  • Displays effective time management skills.
  • Answers the telephone in a courteous manner. Handles messages appropriately.
  • Utilizes beeper and phone systems to relay issues to managers/supervisors or dietitians
  • Documents all patient food preferences, allergies, and intolerance in the Meditech computer system patient kardex for assigned patients.
  • Functions as an active and effective member of the department in the provision of nutrition care and food service.
  • Maintains effective communications with all clinical and foodservice staff to insure effective and efficient operations.
  • Follows all written and verbal directives from the dietitian/CNM regarding patient’s nutritional care.
  • Provides feedback to dietitians and nursing staff responsible for assigned patients regarding pertinent patient care issues.
  • Uses clear, concise, legible writing on all written communications for staff and patients.
  • Demonstrates accurate therapeutic menu correction for all diet as listed in the hospital approved diet manual.
  • Reviews diet manual or training and resource manual, or actively seeks assistance from dietitian and or senior nutrition ambassador when needed in the provision of diet therapy/therapeutic menu correction.
  • Performs functions related to menu selection, tray assembly, tray distribution, snack distribution and maintenance of assigned nourishment stations.
  • Checks trays against patient name and date of birth on ID band to ensure proper delivery of trays
  • Updates of patient nourishments and tube feedings.
  • Follows established sanitation guidelines to ensure a clean and safe work environment.
  • Adheres to sanitation guidelines to prevent food borne illness and possible spread of infection.
  • Maintains a "CLEAN AS YOU GO" policy using prescribed methods as demonstrated by a clean and neat work area.
  • Uses proper hand washing techniques.
  • Covers, labels and dates food in the appropriate containers.
  • Utilizes and stores cleaning agents properly.
  • Performs general kitchen duties as needed and as assigned.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit

Application Instructions

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