Responsible for the efficient, expeditious and accurate scheduling of patients. Insures Authorizations and/or Medical Necessity obtained for patient(s) scheduled appointment(s). Promotes positive guest relations. Processes numerous reports and statistics daily and forwards them to appropriate personnel. Advises patients on all amounts due from self-pay and/or insurance balances. Schedules patient exams in a timely manner, requesting previous exams as needed. Performs clerical duties as required for efficient day to day organization of patient records.
Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient pre-certification to ensure coverage for appointments and medical care. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager. Requires a high school diploma or its equivalent and at least 1 year healthcare related experience. Prefer previous medical scheduling experience.
Years of Related Experience:
- Minimum: 0-1
- Preferred: 2-4
- Education 1: High School Graduate/Equivalent