Job Description

Location: Nashoba Valley Medical Center
Posted Date: 4/12/2021

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:






If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

In an effort to provide a safe environment to our visitors and staff this front entrance screener position has been created temporarily to address the safety concerns related to the COVID19 crisis.

Duties and responsibilities include but are not limited to:

  • Screens and greets patients, visitors, and staff as they enter building by asking them questions based on CDC guidelines related to COVID-19.
  • Provides feedback to patients, visitors, and staff while escalating appropriately if they screen in on any of the screening questions.
  • Adheres to policies and procedures set up by hospital to ensure safe screening process by correctly wearing PPE and practicing social distancing.
  • Communicates with compassion and respect when engaging patients, visitors, and staff as they enter the building.
  • Follows all hospital policies related to infection control, hand hygiene, and safety.

Please note, this position requires the ability to remain standing for long stretches of time, ability to use a 2-way radio and ability to remain calm in stressful situations

Experience and Education

  • High School or Equivalent required
  • Customer Service or Hospitality Experience Preferred.

Additional Information

Please note, Nashoba Valley Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristics.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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