Job Description

Location: Rockledge Regional Medical Center
Posted Date: 8/27/2021

Position Summary:

Receives and routes all incoming calls from inside and outside hospital by use of telephones, beeping equipment, paging equipment. Provides communication service between the hospital, offsite facilities, employees, physicians, and the general public. Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment. Monitors the hospital alarm systems to include P.A. Fire System, Silent Knight, Code Blue System and two-way radios Notifies appropriate personnel as required. Has the ability to respond quickly and accurately to disaster and emergency situations as required while remaining calm. MUST WORK WELL UNDER EXTREME PRESSURE AND HAVE EXCELLENT COMMUNICATION SKILLS. Documents sequence of events pertaining to hospital related emergencies. Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc.

Qualifications:
Related work experience needed to perform this job successfully.
Years of Related Experience
MinimumPreferred
0-1X
2-4 X
5-8
8+
Licensure/Certification/Education (Required):
List any license, certification or education required for this job (e.g. driver's license, RN License, HHA Certification, Master's Degree, etc.)
    Licensure/Certification/Education (Preferred):
    List any license, certification or education preferred for this job (e.g. driver's license, RN License, HHA Certification, Master's Degree, etc.)
      Specialized Skills (Required):
      List the minimum specific knowledge and skills necessary to perform this job (e.g., homecare exp., med/surg exp., basic accounting principles/practices, spreadsheets, word processing, etc.)
      1. MUST WORK WELL UNDER EXTREME PRESSURE AND HAVE EXCELLENT COMMUNICATION SKILLS.
      2. computer skills
      3. multi-line telephone system
      Specialized Skills (Preferred):
      List any preferred knowledge and skills necessary to perform this job.

      Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

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