Job Description

Location: Morton Hospital
Posted Date: 8/6/2021

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:

Compassion

Accountability

Respect

Excellence

Stewardship

If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

***Greeter Per Diem

POSITION SUMMARY:

The Hospital Greeter is responsible for greeting and welcoming patients and visitors to the hospital. The Hospital Greeter will respond and answer questions as well as direct patients and visitors to the appropriate areas.

KEY RESPONSIBILITIES:

  • Welcome all patients / visitors who sign into be seen and advise any patient who does not know the process of signing in.
  • Directs Visitors to areas within the hospital who are looking for family members/friends by interacting with our customers and listening to their concerns
  • Answering patient information phones
  • Ability to stand for long periods of time through the day
  • Able to operate a wheel chair
  • Develops and maintains efficient working relationships.
  • Is reliable in respect to attendance.
  • Is Reliable in respect to punctuality

CUSTOMER SERVICE SKILLS:

  • Is cooperative in interactions, treating customers with courtesy, respect and compassion.
  • Is patient when responding to questions and answers questions appropriately.
  • Responds to requests in a timely manner.
  • Handles interruptions in a skillful way.
  • Maintains a professional appearance and demeanor.
  • Strives to prevent/resolve customer concerns to the customer’s satisfaction.

REQUIRED KNOWLEDGE & SKILLS:

  • Recognizes and seeks assistance/consultation when appropriate.
  • Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues.
  • Possesses awareness of programs/services provided by Hospital and where they are located.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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