The Interpreter acts as a liaison between ethnically, culturally and linguistically diverse patients and their families and the staff of Carney Hospital. The primary role of the interpreter is to facilitate the successful delivery of services to linguistically diverse patients and their families. The delivery of these services requires collaboration with physicians, nurses and other members of the health care team to assure that the needs of the patient are met.
The position requires that the interpreter assist with written translations as required in patient encounters, such as the completion of forms and medical instructions. The interpreter also assists with administrative translations, such as letters to patients, educational materials, flyers, etc. as well as editing and proof-reading translations.
The interpreter assists with the following office operations: answering phones, taking interpreter requests, assisting with the scheduling of patient appointments, documenting encounters as appropriate for the service area, maintaining monthly statistics, filing and photocopying as needed.
Assists the department director with on-the-job training and mentoring for interpreter internships
EDUCATION: Fluency in English and one or more foreign languages, both oral and written;
Knowledge of cultural backgrounds of patients to be served; excellent
interpersonal, organizational and time-management skills; high level of
customer service and a positive approach.
LICENSE / CERTIFICATION REQUIRED: None.
- Education: High School Diploma or GED Required; Bachelor’s Degree Preferred. Proof of Medical Interpreter Training preferred.
- Experience: 3-5 years as an interpreter in a health care setting preferred
- Certification/Licensure: None.
- Software/Hardware: Basic computer knowledge