Licensed Social Worker- Care Management- 40 hrs/week- Day Shift
At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
I. Position Function:
- The Social Worker is a clinician responsible for social work services for patient population at Steward St. Elizabeth’s Medical Center.
- This worker will be under the supervision of a supervisory level LICSW but will function with a great deal of autonomy and with specialized expertise in the area of department services.
- He/She will also work as part of the interdisciplinary team caring for patients in various units of the Medical Center.
- The Social Worker in this position is a Discharge Planner, working autonomously with the collaboration of a nurse case manager.
II. Job Relationships:
- The MSW Social Worker reports to the Director of Care Management.
- The MSW Social Worker collaborates with all staff on the units in the medical center whenever needed for patient care total quality management, committees, focus groups, etc.
- The MSW Social Worker serves in a consultative role to staff on the units in the medical center whenever needed for patient care.
- Provide social work services on unit(s), assisting patients and families to cope with plans and decisions that need to be made before, during and after hospitalization.
- Supervise and train graduate level social work students and other students when indicated and approved by the Social Work Supervisor and when the MSW has met the requirements for Supervision of the respective Graduate School of Social Work.
IV. A. Responsibilities/Essential Functions:
1.) "Provides superior customer service to internal and external clients, customers,
and patients as referenced in the Service Excellence Standards."
- The Social Worker may:
- Provide individual and/or group counseling/therapy to patients and/or their families.
- Support and advocate for patients.
- Provide diagnostic evaluations and psycho-social assessments.
- Place referrals for follow-up services.
- Collaborate with clinical interdisciplinary teams.
- Facilitate continuing care plans.
- Provide crisis prevention.
- Supervise/train other social workers and graduate students.
- The social worker will provide counseling for patients, family and friends whenever indicated at time of diagnosis, regarding adjustment to illness, the emotional impact of diagnosis, and changes in lifestyle.
- The social worker will offer continuity by maintaining a supportive relationship to patient and family throughout course of illness.
- On occasions, when it is indicated, the social worker will counsel and support patient and other family in bereavement.
- The social worker will provide case management for patients. This will include resource identification, concrete services as indicated and will often involve referrals to community agencies and assistance in obtaining financial aid.
- The social worker completes documentation for social work activity in patient’s record on a regular and timely basis.
- The social worker consults with members of the medical center team in regards to the psycho-social needs of patients.
- Participates in staff in-service.
- The social worker leads or co-leads a support group for patients and/or family members when appropriate.
- The social worker participates where possible in community organizations relevant to the population.
- The social worker will make a psycho-social assessment of as many high-risk clinic patients as time allows. This will necessitate prioritizing problems when time is limited.
- Patients who will be seen may include those with histories of mental illness, developmental disability, elder/child abuse/neglect, domestic violence, and substance abuse. High risk patients will be followed through their pregnancies as well.
- The clinical social worker will also see patients at time of crisis and will assist when possible in cases of need for concrete services. The social worker will see any patient wishing to place her baby for adoption, referring them to the appropriate agency.
- Social Worker at entry level must have a Master’s Degree from an accredited school of Social Work.
- Additional experience in a setting related to primary assignment.
- Requires excellent organizational and communication skills in the English language, and preferably in a second language.
- The ability to deal with a rapidly changing health care environment and requires excellent interdisciplinary team collaboration skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Evidence of continuing professional development.
- Ability to identify trends and make connections between care patterns.
- Ability to critically think.
- LCSW required, LICSW preferred
- The assignment requires the worker to continue his/her professional education through readings, seminars, workshops, etc.
- Must work with patients and families who are in crisis.
- Be exposed to patients with major trauma, infectious disease, and/or emotional upset.
- The Social Worker in this position is a Discharge Planner, working autonomously with the collaboration of a nurse case manager. Experience as a discharge planner is preferred, but not required. Availability weekdays, weekends, several holidays, and on-call is required.
Important COVID message
Please note, St. Elizabeth’s Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.