Working directly with the physicians, as the liaison between the patient and the physicians for establishing and maintaining quality patient care. Utilizes clinical teamwork to oversee the interdisciplinary plan of care; assesses the patient and family as appropriate, plans and implements clinical care and facilitates its delivery to patients and family members, evaluates the process and outcome of clinical services in the practice and makes suggestions for improvement.
- Triages all clinical phone calls to the main office and coordination of follow-up with the medical doctors and nurse practitioners.
- Responsible for timely, efficient, and accurate triage response and documentation in the electronic medical record.
- Entering prescription requests into the electronic medical record for provider approval
Making follow-up phone calls to patients/ family members to provide test results (labs/ radiology, etc.)
- May also be responsible for coordination of care – scheduling follow-up tests and appointments with specialists
- Prior authorizations
- Maintaining office supplies and restocking
- Assisting physician with the completion of forms
May administer non-reconstituted aerosolized medications via nebulizer
- Administers IM vaccines
- Assembles all necessary supplies and equipment for outpatient clinic.
- Monitors and records treatment parameters such as vital signs, weight, height, O2 saturation, etc.
- Clearly documents on a consistent basis to provide continuity of patient care and communicates observations to the supervising MD/NP
- Trained and currently certified in basic CPR
- Other duties as assigned.
- High school graduate or equivalent required.
- Graduate of accredited License Practical Nursing program required.
- Current Massachusetts LPN license required.
- Previous experience preferred.
Steward Medical Group is taking additional necessary preparations to ensure patients can receive compassionate care in safe, carefully managed environment – with confidence and without fear.
Our Safe and Ready program consists of a rigorous [three-point] standard ensuring patient safety, confidence and convenience.
- Any COVID-19 related care takes place in designated areas away from other patients and their families.
- A stringent cleaning policy has been implemented throughout our facilities.
- A strictly controlled visitor and mask policy is required for patient and colleague safety.
Steward Health Care is an Equal Employment Opportunity (EEO) employer, Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.
About Steward Health Care System:
Steward Health Care’s physician-led model was created to provide patient’s access to the highest-quality care at a sustainable cost, providing personalized, and coordinated ongoing medical services that positively impact patients’ physical, emotional, and mental well-being.
Founded in 2010, Steward Health Care is the nation’s largest accountable care organization (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through its network of hospitals, urgent care centers, skilled nursing facilities, and behavioral health services. Steward received a perfect 100% quality rating by the Center for Medicare and Medicaid Service’s (CMS) Medicare Shared Savings Program (MSSP) in 2020.
Based in Dallas, Steward is the largest private, physician-led health care network and currently operates 39 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah. For more information, visit www.steward.org.