Job Description

Location: Norwood Hospital
Posted Date: 2/6/2023

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values: Compassion, Accountability, Respect, Excellence and Stewardship.

If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.


  • Greet patient courteously, within 5 minutes presentation of requisition and/or by clerk receptionist with less than two legitimate complaints per six month period as determined by supervisor.
  • Introduce self to patient and instruct the patient regarding your role, the exam the patient is having and answer any questions relevant to that exam; establishing and maintaining patient confidence, with less than two legitimate (as determined by supervisor) complaints in a six month period.
  • Review patients' requisition and/or history determining the appropriate supplies needed and/or direction given to patient for appropriate undressing.
  • Prepare room and/or equipment per departmental procedure per exam.
  • Performance of exam:
  • Provides care to patients ranging in age from childhood, through adolescence, adulthood and geriatrics. The technologist must possess the ability to assess the requirements of the patients as they pertain to age, and must perform examinations as defined in Department Policies, in a manner consistent with the patient's age.
  • Position patient appropriately for adequate imaging utilizing appropriate restraining devices if required.
  • Select proper technical factors on an individual patient basis.
  • Operates the equipment as directed with proper care to minimize equipment breakdown, and/or the delivery of proper radiation protection in accordance with prescribed safety standards.
  • In the performance of exams requiring contrast media, intravenously, intra-arterially, or by other method, the preparation of these materials must be by departmental prescribed standards and/or safety standards and 100% accurate.
  • Practice sterile technique and/or be cognizant of infection control practices at all times as instructed by departmental and hospital infection control precaution guidelines
  • During examination, observe patient's condition and if unusual, report to attending physician, radiologist or other appropriate personnel. In the event that the patient experiences crisis, summon the nearest available help or initiate emergency medical procedures

Quality control:

  • Check all images for quality and completeness of requested exam as specified by department procedure manual. Check all images with radiologist as specified by departmental procedure.

Post-exam requirements:

  • Obtain and call out wet readings as specified by request and/or departmental procedure.
  • Dismiss patient upon completion of exam with attention paid to explanations to the patient on an as needed basis.
  • Perform all related data collection and entry functions as directed by departmental policy.
  • Scan requisition for completeness and accuracy and complete or correct if necessary per departmental guidelines.
  • Assess patient's status regarding pregnancies, mobility, and/or cooperative factors as determined with notification given to radiologist for interpretation.
  • Scan all pertinent documentation into the Radiology PACS
  • It is the responsibility of all technologists to sign or initial their name on each requisition or case they have completed 100% of the time.
  • To complete all billing information and to perform required computer entry activities.

Equipment maintenance surveillance:

  • Maintain and utilize x-ray equipment as instructed or for its intended purpose, per departmental guidelines, manufacturers' instructions and departmental procedure manual.
  • Perform cleaning procedures on x-ray equipment between patient exams as required per departmental and/or hospital infection control guidelines.
  • Inform Mammography Coordinator, or Director of the Department of Diagnostic Imaging of any malfunctions in the equipment to minimize any potential accidents, as required by the departmental safety procedures.
  • Maintain an adequate stock of pertinent supplies. (Per room assigned and personal supply requirements)
  • Establish needs for daily assignments in assigned room per departmental procedure guidelines.
  • Notify operations manager or director of impending supply shortages.
  • Maintain adequate supply of markers, gloves, or other shielding/protection devices as required, as specified or discussed at departmental safety in-service education meetings.

Participation in Quality Assurance

  • To ensure that any assigned quality assurance project has data properly collected and is reported in an appropriate manner.
  • Active participation in total quality improvement as assigned by the Radiology Director.
  • Gain the appropriate support of those individual supervisors in order to ensure total quality improvement is being carried out, throughout those they supervise.

Quality Control

  • To assure that all quality control programs are strictly adhered to.
  • To implement any quality control programs that are appropriately assigned.
  • To carry out, collect and report on any quality control program that is on going.
  • To be aware of any new or modified quality control programs that are required in the area.


  • Certification/Licensure: MA License, BLS and ARRT
  • Software/Hardware: Preferred experience with PACS and MediTech, preferred experience with Digital Mammography.


  • Education: Minimum 2 year certificate program in Radiography
  • Maintains current copies of both ARRT and Massachusetts Licenses in the Department of Diagnostic Imaging.
  • Maintains copies of all continuing education for the 2 most recent licensing periods. (4 years total)
  • Maintain 15 Mammography CEU’s for prior 3 years according to MQSA guidelines.
  • Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
  • Commits to recognize and respect cultural diversity for all customers (internal and external).
  • Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.
  • Performs other duties as assigned

Additional Information

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic

Important COVID message:

Please note, Nashoba Valley Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.

This position is subject to the COVID-19 Vaccination Policy for Steward Health Care Workforce. Employees in this position will be required to provide adequate proof of vaccination for COVID-19 by an FDA-approved vaccine prior to starting work. Steward will consider requests for exemptions from this vaccine requirement on the basis of medical condition or sincerely held religious belief in accordance with applicable Federal laws.

Application Instructions

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