At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion, and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.
I. Position Function:
Process and perform routine and specialized laboratory testing on blood, urine, tissue and other body fluid secretions.
Proficiently functions as a technologist in one or more of the following areas:
- Clinical Chemistry
- Clinical Hematology
Works collaboratively as a team to monitor and maintain instrumentation, ensure appropriate quality control and to continuously pursue quality improvement in all aspects of laboratory function.
Interfaces with staff and health care providers as required to meet customer expectations for laboratory service.
II. Job Relationships:
Reports to section Supervisor.
Works collaboratively with staff in the following departments:
- Specimen Processing
- Customer Service
To report and/or reject specimen results as related to acceptable completion of preventive maintenance and quality control protocols.
To request assistance as necessary from the Supervisor or Clinical Engineering.
To discuss patient test outcomes with the patient's health care provider.
IV. A. Responsibilities/Essential Functions:
1.) "Provides superior customer service to internal and external clients, customers,
and patients as referenced in the Service Excellence Standards."
Demonstrates multitasking abilities as a contributing member of a multi-disciplined laboratory section.
Supports medical center and departmental mission of excellence in service by continuously pursing quality improvement.
Follows established procedures to perform routine, STAT or special tests recording all results accurately and meeting standards for complete and timely reporting.
Demonstrates competence in all scheduled test protocols by successful challenge on periodic and annual basis.
Demonstrates understanding of bodily processes as they relate to laboratory testing.
Is able to correlate and evaluate testing with laboratory data available on an individual patient basis for the purposes of troubleshooting and possible follow up with clinicians.
Is able to successfully troubleshoot methodology failures.
Exhibits strong organizational skills.
Draws on multi-departmental training and experience to process simultaneous duties in a timely fashion.
Is able to work independently successfully.
Performs all required Quality Control procedures; documents results accurately; follows through appropriately on all outliers.
Operates, maintains and troubleshoots equipment successfully; documents all required activities.
Notifies Supervisors of any unusual or unexpected results.
Reports all critical values to the appropriate person and completes all required documentation.
Maintains all records in a complete, accurate and legible manner.
Is able to teach and communicate ideas and offer solutions to lab problems.
Follows all organizational, departmental, and section policies (i.e. Universal Precautions, Fire Safety, QA documentation, Hazardous Waste Collection).
Notifies Supervisors of all existing and/or potential problems that may compromise laboratory goal.
Conducts self in a professional manner at all times (via apparel, telephone conversation, staff/peer interactions, etc.
Assists with the orientation of new staff members, students, residents, Fellows, etc. as directed.
Reports laboratory test results by using the Laboratory Information System as directed.
Shows interest in job related continuing education, particularly with attendance at courses, classes, seminars and participation in lab meetings.
Demonstrates a commitment to self-knowledge in technical skills and scientific knowledge by attending workshops and in-services when permissible both internal and external to the medical center.
Supports the department goal of effective cooperation and communication with staff, peers and members of other hospital departments.
Demonstrates reliability with consistent attendance and punctuality at work and department meetings.
Performs other related duties as directed.
B. Responsibilities/Non-Essential Functions:
Reviews lists to ascertain duties are complete.
Participates in investigational and correlation studies as needed.
Transports specimens and reports as requested.
V. Reporting Requirements:
Reports daily via the LIS, the results of testing to health care providers.
Reports in numerical form, canned message format and free text.
Reports problems, issues/client concerns as soon as detected to the section Supervisor.
Verbally reports patient testing on demand.
Reports laboratory problems on action logs.
Shall be accountable for maintaining the confidentiality and security of all hospital-related and patient related data and information.
Shall be accountable for abiding by all hospital policies and procedures.
Shall be accountable for individual timeliness of reporting.
Shall be accountable for the completion of all preventive maintenance and quality control logs.
Shall be accountable for the quality of testing reported.
Bachelor's degree in Medical Technology or a related science, attainment of degree within 6 months of start date,
Associate's degree in Medical Technology, or attainment of degree within 6 months of start date, with 2 years full time experience desired.
Follows oral and written instructions to be able to carry out complex laboratory procedures.
Understands the risk and biohazard nature of the lab environment.
Possesses manual dexterity sufficient to manipulate laboratory equipment.
Possesses communication skills sufficient to clearly, completely and accurately verbally relay laboratory data.
Generalist multi-categorical certification, ASCP, NCA or HEW preferred or equivalent.
Important COVID message
Please note, St. Elizabeth's Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence, and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled, and professional way.
This position is subject to the COVID-19 Vaccination Policy for Steward Health Care Workforce. Employees in this position will be required to provide adequate proof of vaccination for COVID-19 by an FDA-approved vaccine prior to starting work. Steward will consider requests for exemptions from this vaccine requirement on the basis of medical condition or sincerely held religious belief in accordance with applicable Federal laws.