Job Description

Location: Steward Medical Group - West
Posted Date: 5/22/2024
Job Type: Full Time
Salary: $16.75 - $19.00 depending experiance
Department: 1150.90116 Pool Residents-Mv-Fp

This position is to function as a member of both the clinical and administrative team and complete all assigned daily tasks to ensure smooth day to day operations in the SMG physician practice. The Medical Assistant I /Patient Service Specialist (PSS) I must maintain a professional, positive manner when talking with patients (and all customers) in-person or over the phone or via email.

Key Responsibilities

  • Works close with providers to assist in delivering world-class care to patients.
  • Rooms patients and prepare the patient for the provider's visit.
  • Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.
  • Record patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical.
  • Obtains required consents, completes required forms as needed for specific visit types.
  • Performs in office testing as needed. Required to perform controls on certain in-office tests.
  • Performs EKGs as ordered.
  • Chaperones Providers as required.
  • Administers vaccines and medications as ordered by provider following SMG policies.
  • Stocks rooms and monitors expiration of supplies in exam rooms.
  • Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.
  • Register’s patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately.
  • Schedules patients' appointments and appropriate testing for patients as directed.
  • Follows scheduling rules and direct schedules patient visits in other SMG practices.
  • Performs pre visit planning daily for all upcoming scheduled appointments.
  • Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required.
  • Responsible to inform manager of all clinical or administrative supply needs or assists with ordering.
  • Responsible to obtain prior authorizations and/or insurance referrals as per practice need.
  • Must be able to work independently with little supervision.
  • Adheres to all SMG policies.
  • Always uses discretion to ensure patient confidentiality.
  • Performs all other duties as requested.


  • Strong customer service
  • excellence expected.
  • Excellent communication and interpersonal skills required.
  • Experience with EMR strongly preferred. (Athena a plus)
  • Experience with Microsoft Office, Word, Excel, and Outlook preferred.

Education & Experience

  • High School Diploma or equivalent required.
  • Education from approved medical assistant program or equivalent preferred.
  • One to three years as a medical assistant preferred

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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