Medical Assistant/Patient Service Specialist

Hawthorn Medical Associates is looking for an enthusiastic, dedicated full-time Medical Assistant/Patient Service Specialist in our Endocrinology department.

The successful candidate will be responsible for:

• Scheduling, referral management, check-out, triaging calls appropriately while managing a multi-line phone system.
• Scheduling appointments accurately and efficiently.
• Managing physician schedules by following up on patient no-shows.
• Demonstrating courteous phone manners and cooperative behavior towards patients, visitors, co-workers and providers.
• Performing duties as a team member, integrating activities with fellow employees and providers in all departments.

Qualifications:

• High School diploma or equivalent required.
• 2 years of prior medical secretary or medical office experience preferred
• Familiarity with using an electronic medical record (EMR) such as Athena, and a strong understanding of medical terminology is a plus.
• Experience working with various insurance companies to obtain prior authorizations, plans and referral procedures strongly preferred.

We offer you:

• Paid time off – Vacation, sick, holiday
• Medical, dental, vision and other elective insurance options
• Tuition reimbursement
• 401K with company contribution
• Supportive culture and professional development
• Internal growth opportunities

Hawthorn Medical Associates, an affiliate of Steward Health Care, was established in 1970 and is the largest multi-specialty group practice in the Greater New Bedford area. We have many of the area’s finest physicians who practice in our state-of-the-art facilities in a campus-like setting. They are supported by a skilled professional and support staff and together provide high quality, comprehensive medical care to more than 138,000 patients each year.

Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.

For more information, visit steward.org