Job Description

Location: Nashoba Valley Medical Center
Posted Date: 8/19/2021

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:

Compassion

Accountability

Respect

Excellence

Stewardship

If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

JOB SUMMARY

The position is a member of the health care team who functions in a dual role, providing administrative as well as clinical support to ensure quality care to patients and the smooth day-to-day operation of the physician practice.

KEY RESPONSIBILITIES:

Medical Assistant Functions:

  • Prepares the patient, equipment and instruments
  • Chaperones female patients as needed
  • Reports significant observations and patient problems to appropriate caregivers
  • Cleans instruments and equipment, as needed
  • Provides and maintains supplies, equipment and linen for clinical areas

Medical Secretary Functions:

  • Answers, triages, and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member and received the information. Provides routine information to callers
  • Prepares the daily schedules for the office, pulls and prepares the patient charts, ensuring that the proper chart has been selected and the appropriate paperwork has been attached to the chart (i.e., encounter form, etc.)
  • Schedules patients' appointments and appropriate testing for patients as directed. Facilitates admissions to hospital
  • Verifies information from patients including demographic and health insurance information
  • Prepares documents for billing physician encounters; processes referrals as necessary for the practice
  • Organizes and updates files, charts, and records
  • Checking in patients, collecting copays & preparing batch daily
  • Responsible for stocking of supplies and assists in ordering supplies
  • Works on Quality initiatives as needed per Practice Manager
  • Handles Patient Reminder calls as indicated by Practice Manager
  • Possibility of covering in another practice
  • Performs other duties as requested

REQUIRED KNOWLEDGE & SKILLS:

  • Knowledge of medical terminology preferred.
  • Computer proficiency with various software applications to include Meditech and other online insurance web sites.
  • Ability to type 40 wpm
  • 1 to 2 years of experience as a Medical Assistant preferred
  • Knowledge of third party payors and insurance billing practices.
  • Ability to work accurately with detailed, confidential information.

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

• Education from approved medical assistant program or equivalent
• High School Diploma or equivalent


Additional Information

Please note, Nashoba Valley Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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