Medical Staff Credentialing Manager

About Steward Health Care
Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country’s largest physician-led, tax paying, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.
Steward is among the nation’s largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.
Based in Dallas, Steward currently operates 39 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah.
For more information, visit www.steward.org.

Position Summary
Independently oversees medical staff services 24/7 to develop, manage and monitor processes and procedures that support credentialing, recredentialing, expirations, temporary privileges, emergency privileges, and other services to ensure compliance with the appropriate accrediting and regulatory agencies. Supports the organization’s mission, vision, and goals.

Specialized Skills/Responsibilities

• Ensures practitioners are credentialed according to the Medical Staff Bylaws, Rules and Regulations and policies
• Responsible for compliance with Joint Commission requirements, Federal & State Rules and Regulations
• Maintains current copy and has working knowledge of the Medical Staff Bylaws, Rules and Regulations, and policies. Works closely with designated members of the medical staff in developing revisions
• Manages, maintains, and is the site expert of medical staff policies and procedures. Responsible for oversight and practitioner communication regarding new and current policies as well as those that may need to be retired
• Responsible for and manages collection and filing of required yearly and ongoing practitioner education
• Ability to communicate effectively and professionally, both orally and in writing, with senior leaders, medical staff officers, department chairs, and committee chairs to prepare for respective meetings. Ensures follow-up of all medical staff standing committee meetings
• Accurately creates and communicates medical staff agendas and minutes timely and as requested of medical staff and hospital leadership
• Accurately enters appropriate requests for program accesses of practitioners
• Participates in onboarding of providers
• Creates, manages, and communicates the on-call schedule with both internal and external stakeholders
• Implements, monitors, and evaluates the quality and appropriateness of services in the Medical Staff Office; identifies and resolves problems timely as they arise
• Responds timely to requests for verification provider status on medical staff
• Strong professional, interpersonal and communication skills with the ability to meet with accrediting and regulatory agencies as well all levels of the organization’s leaders
• Ability to foster a cooperative work environment at all levels of the organization
• Highly self-motivated, self-directed, and proactive
• Extremely well organized with keen attention to detail
• Able to take accountability for follow up actions and requests at all levels of the organization
• Able to take self-directed personal learning
• Ability to develop and deliver presentations if requested by hospital leaders, practitioners, or regulatory bodies
• Demonstrates flexibility with medical staff and hospital leadership needs and requests
• Word, Excel, Databases, SharePoint and Power Point Skills
• Other skills and duties as assigned

This position is subject to the COVID-19 Vaccination Policy for Steward Health Care Workforce. Employees in this position will be required to provide adequate proof of vaccination for COVID-19 by an FDA-approved vaccine prior to starting work. Steward will consider requests for exemptions from this vaccine requirement on the basis of medical condition or sincerely held religious belief in accordance with applicable Federal laws.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.