Nurse Manager " Med Surg - 40 hrs/week (Days)
At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion, and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.
I. Position Function:
The Nurse Manager is a management/leadership position within the Medical Center Organization and operationalizes the core values of the Organization by promoting patient centered care.
The Nurse Manager has twenty four hour responsibility/accountability for the units' operations. Patient care outcomes are the result of interdisciplinary collaboration coordinated by the Patient Care Director.
II. Job Relationships:
Supervises the following staff, by category:
- Clinical Leaders
- Clinical Coordinators/Research Nurses
- Charge Nurses
- Unit Secretaries
- Nursing Assistants
- Patient Care Associates
- Mental Health Workers
Collaborates with the following staff, by job category:
- Chief of Service
- Vice Presidents
- Patient Care Director
- Department Directors
Serves in a consultative role to the following:
- Physician colleagues
- All departments within the Medical Center
Supervised and/or reportable to the following, by job category:
- Patient Care Director
IV. A. Responsibilities/Essential Functions:
1.) "Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards."
Develops, incorporates and maintains the standards of clinical practice as defined by the Nursing Division.
Participates in unit-based CQI activities and assists staff in identifying and monitoring the quality indicators that are most pertinent to patient care goals.
Actively participates in all collaborative group activities and appropriate committees.
Contributes to the design and implementation of CareMaps.
Acts as one of the primary resources to care management and clinical leaders in the role development and/or problem solving.
Develops and implements policies and procedures that guide and support patient care.
Promotes methods to encourage interdisciplinary collaboration in the effective management of patient care.
Collaborates with other departments in relation to the services needed for the patient care unit.
Participates with Nurse Educator, provides orientation, in-service education and continuing education for staff.
Assists the Patient Care Director/Administrative Director in evaluation professional growth of each staff member annually in writing. Promotes guidance in identifying developmental needs and strategies that foster effective problem solving, collaboration, consultation, sound clinical judgment and leadership.
Develops short-term strategies and long-term plans to provide optimal staffing patterns for patient care.
Identifies current needs for use of equipment and assists the Patient Care Director/Administrative Director projects future capital budget items.
Ensures Medical Center's mission statement by participating in the ongoing development and implementation of the philosophy and goals of the Nursing Division.
Participates on committees, task forces, interdisciplinary forums that are concerned with patient care.
B. Responsibilities/Non-Essential Functions:
V. Reporting Requirements:
Reports to the Patient Care Director.
Shall be accountable for maintaining the confidentiality and security of all Medical Center-related, Medical Staff-related, and patient related data and information.
Shall be accountable for abiding by all relevant Medical Center Policies and Procedures.
Shall be accountable for operating the Nursing Division in accordance with applicable State and Federal Regulations, and standard-setting organizations.
Shall be accountable for patient care provided on the assigned Nursing units.
- Bachelors' degree in Nursing required / Masters' degree preferred.
- Certification in Nursing preferred.
- Demonstrate knowledge of Nursing in one or more assigned areas.
- Ability to problem-solve and work collaboratively towards defined patient care outcomes.
- Strong communication skills.
- Ability to effectively manage expense budget as allocated.
- Ability to make formal presentations relative to clinical, operational, educational research and financial issues.
- Current license to practice Nursing in the Commonwealth of Massachusetts.
- Must obtain 15 hours of Continuing Education annually to maintain license.
- Training in Performance Improvement, total Quality Management, and/or Continuous Quality Improvement
Special Qualifications: Computer literate
Important COVID message
Please note, St. Elizabeth's Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence, and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled, and professional way.
This position is subject to the COVID-19 Vaccination Policy for Steward Health Care Workforce. Employees in this position will be required to provide adequate proof of vaccination for COVID-19 by an FDA-approved vaccine prior to starting work. Steward will consider requests for exemptions from this vaccine requirement on the basis of medical condition or sincerely held religious belief in accordance with applicable Federal laws.