Nursing Coordinator

Summary:

Steward Health Care System is comprised of 10 hospitals and more than 20 outpatient facilities all committed to compassion, accountability, respect and excellence. Headquartered in Boston, MA, Steward Health Care System is a community-based accountable care organization and community hospital network with more than 15,000 employees serving more than one million patients annually in 85 communities.

Steward Medical Group, Inc. is a physician-led practice organization with 1,700 employees in total and more than 160 physician practices throughout Eastern Massachusetts.

Description:

The Nurse Coordinator reports directly to the Practice Manager for administrative issues and to the Physician for clinical issues.

Responsibilities:

• Overseeing and coordinating all clinical support activities in the physician office.
• Providing professional clinical assistance to patients within the clinic in support of the physicians.
• Work directly with the physicians
• Act the liaison between the patient and the physicians for establishing and maintaining quality patient care.
• Perform all duties in accordance with clinic protocols and procedures.
• “Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards.”
• Utilizes clinical teamwork to oversee the interdisciplinary plan of care:
  • Assesses the patient and family as appropriate
  • Plans and implements clinical care and facilitates its delivery to patients and family members
  • Evaluates the process and outcome of clinical services in the clinic and makes suggestions for improvement
  • Documents according to clinic policies utilizing the EMR
    • Practices and promotes professional clinical care within legal and ethical standards
    • Provides education/consultation as needed to other health care team members and to patients and families
    • Assumes responsibility for personal and professional growth through identification of own learning needs
    • Encourages an environment of teamwork with other employees. Demonstrates flexibility and creativity in dealing with unforeseen developments through participative leadership and problem solving
    • Uses resources and completes assignments in the most cost-effective manner
    • Willingly adapts to changing workloads and helps others when they are busy
    • Demonstrates effective leadership skills by:
      • Organizing and appropriately prioritizing patient care assignments
      • Demonstrating effective delegation skills
      • Respects the cultural diversity of others
      • Complies with office and applicable medical group required mandatory education and training
      • Maintains professional license through practice-based continuing education programs
      • Assists with determining appropriate staffing levels. Assists with recruiting efforts for new clinical staff. Assists with evaluating clinical staff performance and completion of performance evaluations
      • Assists with development and implementation of policies and procedures
      • Responsible for maintaining adequate medical supply inventory. Assists in placing orders for medical supplies as necessary
      • As a member of clinic management, ensures that the clinic meets all code and accreditation standards (OSHA,DPH,JCAHO,CLIA,HIPAA)

Qualifications:

• Graduate of accredited License Practical Nursing Program

• 3 or more years in a clinical setting, preferably in office settings related to internal medicine sub-specialties
• Current licensure in Massachusetts as a Practical Nurse or Registered Nurse.

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit steward.org