Job Description

Location: Holy Family Hospital
Posted Date: 7/13/2020

Schedule: Saturday & Sunday 7:00am-3:30PM, On Call Requiered

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:

Compassion

Accountability

Respect

Excellence

Stewardship

If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

Job Summary:

Responsible for effectively processing patient registrations by collecting co- payments, providing bed assignments, maintaining bed board and computer census, and maintaining patient registration reports.

Responsibilities:

Greet and direct patients and families to appropriate nursing units and departments.

Obtain necessary personal and financial information for all patient types including pre-registration and enter data accurately into computer system.

Prepare and assemble charts, cards, labels, and bracelets and deliver to appropriate departments.

Obtain signatures on all necessary legal permits, notices, and consents.

Communicate effectively with internal and external customers demonstrating the ability to understand patients' limitations and expectations.

Load and operate printers, card embossers, photo copiers, and fax machine.

Verify insurances using available tools such as NEHEN, POS devices, and WEBMD.

Record and report necessary legal incidents such as dog bites, gun shot wounds, and assaults to appropriate facilities. Record these incidents in the computer system in compliance with HIPAA guidelines.

Fax all insurance-specific details to appropriate insurance carriers.

Print and maintain reports for all scheduled patients for ancillary department appointments.

Fax all insurance-specific details to appropriate insurance carriers.

Communicate effectively with supervisory staff when follow up is needed on all unresolved inquiries/problems.

Qualifications:

High school diploma.

Knowledge of medical terminology, data entry skills, customer service experience.

Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs, and ages. Accepts responsibility and accountability for own actions with appropriate follow through. Responds promptly and courteously to customer (Internal & external)/patient requests. Follows appropriate lines of communication to effectively resolve difficult patient/family/physician/staff situations. Willingness to provide exceptional patient care.


Additional Information

Important COVID message

Please note, Holy Family Hospital is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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