Job Description

Location: Trumbull Regional Medical Center
Posted Date: 5/30/2024
Job Type: Part Time Benefit Eligible
Salary: $15.56 - $20.35
Department: 3400.72100 Patient Access

Patient Access Representative – Trumbull Regional Medical Center

We are fighting for a healthier world and a new era of wellness!

At Trumbull Regional Medical Center, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.


Responsible to Trumbull Regional Medical Center for supporting the corporate mission, vision and values. Responsible to the Registration department for the collection of demographics, insurance cards, clinical information and collection of monies for the purpose of registering all types of patients. Responsible to the customer for courteous, accurate, timely service.

Salary Range: $15.56 - $20.35


  • Grow with a health system that supports career advancement
  • Competitive Pay & Salary Increases
  • Employee Referral Program
  • Locations close to home, that support work-life balance
  • Affordable Medical, Dental and Vision Coverage
  • 401k via Fidelity, for eligible employees, with company match
  • Tuition Assistance / Reimbursement
  • Family atmosphere and team approach that provides flexibility
  • Opportunities to grow your career, and not change your employer
  • And much more!

Minimum Qualifications:

  • High school graduate or GED with related experience or training in patient registration, Medical Office preferred.
  • Ability to correctly spell, file, and type 35 words per minute. A broad knowledge of medical terminology and insurance billing

Job Responsibilities, including, but not limited to:

  • Obtains all necessary demographic, insurance, written physician orders and clinical information to registers / pre-register patients for any hospital services.
  • Performs medical necessity screening validation as applicable to Medicare patient testing.
  • Ensures Emergency Room visit of clinical notification to insurance/payer if applicable.
  • Coordinate efforts to obtain pre-authorization prior to service being rendered. Notify Patient Access Manager/Supervisor if obstacles arise.
  • Collects any monies due from patients on the date of service and performs reconciliation process at the end of scheduled shift.
  • Verifies all insurance eligibility prior to elective services (non-emergent) being rendered.
  • Coordinates all bed assignments (Admissions, Transfers & Outpatients placed in bed) based on criteria supplied by Nursing Supervisor.
  • Scan patient documents into Optical Imaging System. Performs other duties as assigned

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work assignments that may be inherent in the job.

Nearly a decade ago, we set out to build an entirely different kind of health care company from the ground up—one that unlocks access to affordable, high-quality, and economically sustainable care and wellness in ways never imagined. Today, we are one of the largest private, physician-led health care networks—caring for millions of people across the U.S. Our transformative, fully integrated model represents a new beginning for America’s health care system and others around the world.

We have hospitals across 7 states serving over 800 communities, with more than 43,000 employees. We are ushering in a new day of world class health care. From renowned pediatricians, sports medicine specialists and cardiac surgeons to state-of-the-art hospitals, urgent care centers and medical practices, we can offer easier access to high-quality affordable health care to people nationwide — when they need it and where they want it.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

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