Odessa Regional Medical Center was founded in 1975 as Odessa Women’s and Children’s Hospital. Through the years, the hospital grew and evolved into a full-service healthcare facility and the name was changed to Odessa Regional Medical Center to reflect its larger campus and more comprehensive services. The hospital has 225 beds and has approximately 250 physicians on staff and has over 700 employees.
Today, ORMC offers a wide spectrum of healthcare services, including advanced diagnostic imaging technology, emergency care, innovative surgical procedures, maternity care, comprehensive cardiac services and general medical care.
About the Position:
Patient advocates work on behalf of patients, ensuring that patients have the information they need to make the best decisions about their health care. They might work for hospitals or other health care facilities, nonprofit advocacy groups or for-profit companies, or they can work independently as private patient advocates.
Patient advocate job duties can vary by type of employer, but in general, they support patients on an on-going basis to make sure patients know about available resources, including insurance choices and health care benefits programs. Patient advocates might educate patients and their families about treatment options and post-treatment care, explain to patients what their rights are in the health care system, or help patients fill out applications or appeals related to Medicaid or Medicare. They often serve as liaisons between patients and medical staff, communicating patients' questions and concerns, and they might investigate patient complaints and direct them to the appropriate person or agency for resolution.