Job Description

Location: Carney Hospital
Posted Date: 9/19/2022

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:

Compassion

Accountability

Respect

Excellence

Stewardship

If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

POSITION SUMMARY:

The Patient Care Director is a key management/leadership position within the hospital and operational the core values of the hospital by promoting patient centered care. Responsible for management functions of planning, organizing, staffing, budgeting. Designs, implements and evaluates innovative systems that support efficient delivery of patient care, develops and adheres to approved budget, assesses staff competence and educational needs in relation to changing patient needs via clinical pertinence, medical record review, patient and family visits, physician feedback and periodic visits to off-shifts.

KEY RESPONSIBILITIES:

  1. Resource Allocation

a. Fiscal Responsibility

    • Prepares operating and capital budget, meets or is under expense targets and where applicable, revenue projections.
    • Conserves organizational resources by maximizing asset utilization and developing and implementing cost saving measures.

b. Staffing

    • Manages and utilizes personnel effectively to achieve proper staffing and optimum resource management.
    • Monitors turnover, overtime and absenteeism.
  1. Leadership Skills

a. Problem-Solving

    • Focuses staff on efficient and effective problem solving approaches.
    • Insures follow-up activities are planned and executed.
  1. Decision Making/Critical Thinking
  • Identifies problems, gathers information, selects course of action, makes timely decisions and notifies all parties involved.
  1. Delegation
  • Fosters staff involvement in the department by delegating responsibility appropriately.
  • Maintains control over areas of responsibility and monitors progress of delegated work.
  1. Creativity and Initiative
  • Initiates change by generating ideas and solutions.
  • Shows enthusiasm and acceptance of new approaches.
  1. Planning and Development
  • Establishes long and short term plans to meet future needs.
  • Monitors, plans and adheres to schedule.
  • Sets goals that are attainable, measurable, realistic and are congruent with the hospitals and Steward Healthcare System’s
  • Includes staff in department goal setting.
  1. Role Model
  • Leads by example.
  • Fosters pride, collaboration and commitment among members of Carney Hospital and Steward Health Care and the community that it serves.
  • Honors team values and agreements.

3. Personal Commitment

  • Maintains clinical competencies and strives to keep current with new technology and concepts in area of responsibility.
  • Maintains competencies necessary to provide direct care or service to the age of patients served in assigned service area.
  • Completes annual mandatory education requirements and participates in appropriate hospital management training and development workshops.

4. Employee Commitment

  • Encourages cooperation and teamwork in accomplishing results.
  • Completes performance evaluations in a timely manner
  • Actively seeks and acts on ways to improve team effectiveness.
  • Provides training and development for employees to support professional and personal growth, enhance job performance and improve operational effectiveness
  • Communicates specific responsibilities and performance standards to each employee.
  • Provides positive and constructive feedback based on employee’s performance and develops a plan of action as needed.
  • Holds staff meetings at least once per month and makes meeting minutes available to staff.
  • Is available/accessible to staff.
  • Ensures that all staff has attended required education programs and includes staff in department goal setting.

5. Organizational Commitment

a. Communication

  • Selects appropriate form of communication to convey information.
  • Creates an atmosphere in which clear and timely information flows between self and others and interdepartmental.
  • Maintains positive attitude and fosters effective relationships within own and other departments.

b. Policies/Procedures

  • Adheres to hospital policies and procedures and identifies how policies and procedures can be modified to improve/strengthen organizational performance.

c. Corporate Compliance

  • Monitors all processes to insure that all compliance and regulatory standards are met.
  • Fosters and maintains a safe working environment.

CUSTOMER SERVICE SKILLS:

Customer Commitment

a. Service Excellence

  • Practices and engenders a superior customer service philosophy among staff.

b. Performance Improvement

  • Supports Performance Improvement Process and encourages committee participation by staff.
  • Participates in and manages performance improvement initiative in own and other areas.

c. Mission

  • Upholds the mission and philosophy of Carney Hospital and Steward Healthcare

REQUIRED KNOWLEDGE, SKILLS & EDUCATION:

  • BS in Nursing. MS in Nursing or related field preferred. Minimum of three years progressive management and leadership experience required. Demonstrated knowledge of clinical and professional practice issues and processes. Current MA RN licensure. Certification in specialty preferred


Additional Information

Important COVID message

Please note, our Carney Hospital is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously canceled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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