Job Description

Location: Steward Medical Group
Posted Date: 1/7/2022

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Position Summary:

The Patient Registrar responsibilities include greeting and registering patients, answering telephone calls, insurance verification, customer service and maintenance of patient records.

Key Responsibilities:

  • Serves as the first point of contact for providers and patients, via phone and in person.
  • Greets and assists patients and visitors in a professional and courteous manner.
  • Representative is responsible for timely and accurate scheduling, insurance eligibility and verification, referrals and authorization, patient registration, point of service collection, transfer, and discharge of all clinic patients.
  • Process referrals and authorizations in a timely fashion.
  • Accepts patient payments and records appropriately according to clinic policy.
  • Ensure forms, records and/charts are completed and accurate
  • File patient folders/document as needed.
  • Other duties as assigned.

Knowledge/Abilities:

  • Excellent customer service skills with the ability to communicate effectively and in a confidential manner.
  • Excellent interpersonal skills, organizational skills, and written and verbal communications skills are essential.
  • Computer skills and data entry skills are required.
  • Familiarity with Microsoft, Internet and E-mail is necessary.
  • Ability to multitask while maintaining a calm, organized demeanor

Minimum Requirements:

  • Education: High School Diploma/GED required.

Preferred Qualifications:

  • Experience: At least one (1) year of office or medical experience is preferred.
  • Understanding of and experience in insurance verification; minimum of two (2) years’ experience

Benefits Offered:

We have many plans with various deductibles, which can cover individuals or families so you can customize a plan that will work for you! Steward Health Care works with Blue Cross Blue Shield of Massachusetts to provide affordable health insurance for our employees. Our Health Plans Highlights are:

    • Deductibles will not apply to services provided by a Steward provider (Tier 1).
    • Office visits copays will be $0 when a member uses a Steward Provider (Tier 1).
    • Mental Health and Substance Abuse office visits will be $0 for all In-Network providers (Tier1, Tier 2, and Tier 3).

Steward Health Care is the largest private, for-profit health care network in the United States. The company is owned and led by a management team of Steward physicians. Headquartered in Dallas, Texas, Steward employs more than 40,000 health care professionals and operates 35 hospitals across the United States and in the countries of Malta and Colombia which regularly receive top awards for quality and safety. The Steward network includes multiple urgent care centers and skilled nursing facilities, substantial behavioral health services, more than 7,000 beds under management, and approximately 2.2 million full risk covered lives through the company's managed care and health insurance services.

The Steward Health Care Network includes more than 5,000 physicians across 800 communities who help to provide more than 12 million patient encounters annually. Steward Medical Group, the company's employed physician group, provides more than six million patient encounters per year. The Steward Hospital Group operates hospitals in Malta, Colombia and nine states across the U.S., including Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah. For more information, visit www.steward.org.

Additional Information

Steward Medical Group is taking additional necessary preparations to ensure patients can receive compassionate care in safe, carefully managed environment – with confidence and without fear.

Our Safe and Ready program consists of a rigorous [three-point] standard ensuring patient safety, confidence and convenience.

  1. Any COVID-19 related care takes place in designated areas away from other patients and their families.
  2. A stringent cleaning policy has been implemented throughout our facilities.
  3. A strictly controlled visitor and mask policy is required for patient and colleague safety.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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