Patient Safety Observer Full Time Evenings

POSITION SUMMARY:

To provide a safe and comfortable environment for those patients at risk of harming themselves or others.

KEY RESPONSIBILITIES:

• Provide rounds / observation for one (1) to three (3) patients requiring observation for safety, section twelve (12), falls, on the same unit and/or the Emergency Department.
• Provide one to one observation on suicidal patients and others as assigned
• Perform patient assistance with ambulation and mobilization activities safely, including but not limited to assisting patients out of and returning to bed/chair primarily for bathroom privileges.
• Assist with patient repositioning to provide maximum comfort and safety.
• Assist in preparing patient and meal tray for patients as directed by RN. Does not feed patients.
• Recognize patient emergency situations and respond in an appropriate manner.
• Provide assistance to licensed staff in the application and release of various restraints.
• Acquire pertinent patient information from licensed staff. Communicate patient information and needs to licensed staff and other team members, including alarms.
• Document on appropriate Handoff Communication Tool in a clear, concise, complete, accurate and legible manner.
• Maintain infection prevention standards during all activities.
• Follow hospital policies including, but not limited to bed/chair exit alarms, emergency preparedness, fall prevention and safe patient handling

Management of Time and Resources:

• Completes work assignments within an acceptable time frame.
• Uses time and resources to the best possible advantage for successful completion of job responsibilities.
• Develops and maintains efficient working relationships.
• Is reliable in respect to attendance and punctuality.
• Recognizes the importance of team efforts and partners with others to achieve positive outcomes.

Quality:

• Is part of a team effort to insure quality services.
• Offers creative solutions or alternatives to issues or concerns.
• Produces quality results.
• Continually strives to improve the quality of work.
• Accepts responsibility for all work performed and takes appropriate corrective action as needed.

CUSTOMER SERVICE SKILLS:

• Is cooperative in interactions, treating customers with courtesy, respect and compassion.
• Is patient when responding to questions and answers questions appropriately.
• Responds to requests in a timely manner.
• Handles interruptions in a skillful way.
• Maintains a professional appearance and demeanor.
• Strives to prevent/resolve customer concerns to the customer’s satisfaction.

REQUIRED KNOWLEDGE & SKILLS:

• Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: inservices, formal educational programs, other work groups and on-the-job training).
• Attends and participates in staff meetings and inservices and/or reviews documentation as required.
• Assists in the orientation of others and actively participates in mentoring.
• Performs analytical and decision making functions with minimal supervision.
• Recognizes and seeks assistance/consultation when appropriate.

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

Required Qualifications:

• High School Diploma/GED or Equivalent related experience
• BLS certification
• Must possess the interpersonal skills necessary to interact with patients and their families as well as nursing and physician staff with kindness and empathy.

Preferred Qualifications:

• One year of experience in a hospital or clinical environment as an employee or volunteer.