Job Description

Location: Nashoba Valley Medical Center
Posted Date: 3/29/2021

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:






Nashoba Valley Medical Center has an opening for a per diem Phlebotomist in our laboratory.

Salary Range: $15.40/hr - $22.88/hr. Salary placement is determined by relevant years of experience and in accordance with the provisions of the Collective Bargaining Agreement between Nashoba Valley Medical Center and 1199SEIU.

Summary: The Phlebotomist performs a wide variety of tasks including data entry of patient information, blood collections, while adhering to universal precautions to ensure patient safety. Assumes responsibility to respond to pages in a timely manner, must possess the interpersonal skills necessary to interact with patients and their families as well as nursing and physician staff with kindness and empathy.

Duties and responsibilities include but are not limited to:

  • Provides superior customer service to internal and external clients, customers, and patients as references in the Service Excellence Standards
  • Perform all duties of a phlebotomist
  • To identify patient prior to treatment, adhering to hospital protocol to ensure patient safety
  • Receives orders for sample collection; retrieves and assembles required equipment
  • Enters patient data, makes specimen labels and retrieves patient information using Laboratory computer
  • Collects blood samples for testing by venipuncture or capillary puncture on patients as ordered by physician
  • Identifies and resolves problems and/or errors in a timely manner notifying the appropriate staff as needed
  • Refers patient who have questions regarding blood tests to the nursing or medical staff
  • Enhances the blood collection process with minimal discomfort to the patient by using blood collection sets
  • Performs routine test requests, verification of specimen collection and reschedules blood work when needed
  • Labels all specimen correctly using bar coding to indicate patient identification, routine or STAT handling and precaution labels
  • Distributes all specimens to the appropriate laboratory area for testing
  • Identifies specimens with special handling instructions and processed them as directed by laboratory procedure manuals and/or supervisor
  • Provides complete and accurate responses to safety questions
  • Maintains work area and equipment in condition required by department standards
  • Safely handles needled and biological specimens in accordance with safety guidelines
  • Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment

Job Requirements:

  • HS Diploma or GED; 2 years minimum experience preferred; certification preferred
  • American Society of Clinical Pathology (ASCP) or Phlebotomy Certification Preferred
  • 2-5 years related experience in a hospital or clinic laboratory preferred
  • Must be willing to maintain competence through continuing education.

Special Knowledge/Skills/Certifications/Licenses:

  • Must exhibit a high degree of organizational skills and be able to work well under pressure with limited supervisions.
  • Demonstrates effective written and verbal communication.
  • Excellent customer relations.
  • Ability to multitask in a fast-paced environment.

*Per Diem Commitment Required*

All Per Diem staff must be available to work the equivalent of:

  • Twelve (12) weekend shifts per year, which may be in the form of on-call upon the needs of the department, and;
  • Two (2) holiday shifts per year, one summer (Memorial Day, Independence Day, or Labor Day), and one winter (Thanksgiving, Christmas, or New year’s), and;
  • Two (2) shifts per month

Additional Information

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic

Important COVID message

Please note, Nashoba Valley Medical Center is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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