Job Description

Location: St. Elizabeth's Medical Center
Posted Date: 7/17/2020
Pharm Tech Certified, 40 HRs/Week, Day/Evening Shifts, Weekends As Needed, No Holidays, PTCB Certified Pharmacy Technician Required

I. Position Function: Under the direct supervision of a Registered Pharmacist, performs non-clinical decision-making aspects of medication handling, prescription computer input, patient interactions, and clerical tasks.

II. Job Relationships: Reports directly to Pharmacy Manager.

Supervised by Registered Pharmacists on duty.

III. Authority: Has the requisite authority required to accomplish the objectives of the pharmacy department as outlined in the responsibilities/essential functions under the direct supervision of a Registered Pharmacist and in accordance with state and federal regulations.

IV. A. Responsibilities/Essential Functions:

1.) "Provides superior customer service to internal and external clients, customers,

and patients as referenced in the “Achieving Excellent Care Standards", while abiding by all “Standards of Behavior-Respect, Communication, Compassion, Teamwork, and Accountability.”

2.) Must be team-oriented and possess excellent organizational and productivity skills to perform duties in a high volume pharmacy. Must possess proficient skills to work with pharmacy computer software and pharmacy automation systems.

* Answer and screen all telephone calls.

- Refer all clinical inquiries to a Registered Pharmacist.

- Answer patient non-clinical questions pertaining to mail delivery or pick up of medications.

- Take refill requests including the name of the medication, prescription number, full name of patient, and any drug allergies that patient may have.

- Answer pharmacy benefit questions for members, providers, or nursing staff.

* Take oral prescription orders for new and refill medications from a designee of a provider's office and complete a read-back of information given to verify the order is taken correctly.

* Conduct prescription transfers to and from other pharmacies in accordance with state and federal regulations.

* Service the drop-off window.

- Receive prescriptions from patients and get all necessary information, including clarifying the name, date of birth, insurance, and drug-allergy information for the patient.

* Service the pick-up window.

- Provide patients with their medication and verify the full name and address and date of birth of the patient to make sure the correct medication is being picked up.

- Offer the patient the availability of a Registered Pharmacist to counsel them on their medications or answer any questions they may have.

- Collect co-pays for medications from the patients.

* Computer data input for prescriptions.

- Under the direct supervision of a Registered Pharmacist, input all data necessary to process new, refill, and on-file prescriptions except when a clinical decision is required. In that case a Registered Pharmacist must complete the data entry.

* Process patient requests for renewal of prescriptions through the corresponding provider office. Follow up to make sure that renewals are received and processed.

* Prepare medications for a Registered Pharmacist's final check.

- Read and interpret prescriptions to select the correct medication to fill that prescription.

- Count, pour, compound, and label the prescription for the final check by a Registered Pharmacist.

* Perform monthly outdate medication check and prepare them for return for credit.

* Package checked prescriptions for mail order. Will work with US mail and FedEx.

* Process wholesale drug orders to ensure that all medications are received and placed into stock. Make sure stock is rotated and tagged properly for all “Look-alike/Sound-alike” medications.

* Process 'cover' prescriptions as required by state and federal regulations.

* File filled prescriptions according to all state and federal regulations for each scheduled class (II, III, IV, and V, and VI).

* Process medication floor stock requisitions.

* Assists in training and helping new employees.

* Perform duties as requested by a Registered Pharmacist.

B. Responsibilities/Non-Essential Functions:

* Make pick-ups and deliveries to nursing units as required.

* Process checks for co-pays and apply credit to patient accounts.

* Prepare funds for deposit.

* Page courier for deliveries to CSEMC.

* Clean equipment and work stations daily.

* Order and stock all pharmacy supplies.

* Assist in ordering medications through the wholesaler.

* Closeout and process end of day activity for the credit card machine.

* Prepare mail with proper postage utilizing a postage meter.

* Utilize an automatic letter opener to organize incoming mail.

* Assist in preparation of yearly pharmacy inventory.

V. Reporting Requirements:

* Reports directly to the Pharmacy Manager at staff meetings and as requested.

* Reports daily to all pharmacists on staff.

VI. Accountability:

* Shall be accountable for maintaining the confidentiality, privacy, and security of protected health information for the health center, medical staff, and patient-related data.

* Shall be accountable for abiding by all state and federal regulations, and all health center policies and procedures.

* Shall be accountable for abiding by all Joint Commission on the Accreditation of Healthcare Organizations standards and regulations as applicable to the job position.

VII. Qualifications:

Minimum Education: High school diploma or equivalent.

Minimum Experience: Must have a minimum of 500 hours experience as a Pharmacy Technician Trainee. Must complete a state Board of Pharmacy approved exam for registration.

Minimum skills/abilities: Computer literacy with proficiency in general word-processing and data entry.

-Strong organizational, prioritization, communication, and mathematical skills.

-Knowledge of third party payers and insurance plans.

-Ability to understand the importance of and respect the confidentiality of all patient information.

Certification/Licensure: Must be registered with the state Board of Pharmacy.

Training: Must have all training requirements as set forth by the state Board of Pharmacy.

Special Qualifications: Must be at least 18 years of age.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Application Instructions

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