Job Description

Location: Holy Family Hospital
Posted Date: 4/29/2024
Job Type: Full Time
Salary: TBD by experience
Department: 0301.54100 HFH Pharmacy

Join us at Holy Family Hospital

Not many healthcare professionals have the opportunity to build a career with a great job and robust benefits while also caring for friends, family and neighbors. You can when you work at Holy Family Hospital in Methuen and Haverhill. As part of the Steward Health Care System, our goal is to offer low-cost, high-quality healthcare to the people who live and work near our hospital, so they don’t have to travel far for great care.

Our two campuses in Methuen and Haverhill have a total of 320 beds and we are a full service, acute care hospital offering comprehensive inpatient medical/surgical units, outpatient care, and 24/7 emergency services. We have three behavioral health units, cardiac telemetry, and critical care service lines. Our Haverhill campus offers all private rooms, and our Methuen campus offers a new state-of-the-art catheterization suite and Joint Center of Excellence named as a Blue Cross Blue Shield Blue Distinction+ Center for Knee and Hip Replacement.

Job Summary Pharmacy Technician II - FT 40 hours Days/Evenings, every other weekend

Working under the day to day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to: receiving, distribution, management of expiration dates, management of inventory in Pyxis, storage, repackaging, compounding, filling orders, delivering, and stocking. Additional and ongoing demonstration of intermediate skills in the practice of pharmacy as defined below are required. The job requires excellent communication skills and a desire to work in a fast-paced environment.

Job Responsibilities

Works under the supervision of:

· Pharmacy Leadership

Career Ladder Criteria (as applicable by site)

· Performs Hazardous Compounding

· Performs batch sterility tests

· Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement

· Assists in revising training materials

· Demonstrates Intermediate skill performance by performing at least one of the following

o Intermediate Purchasing Skills

o Decentralized Pharmacy Services

o Medication Histories

o ADC optimization

Ordering/ Receiving

· Assists with receiving order from wholesaler

· Scans in delivery

· Properly inventories/stickers delivery to ensure all items are received

· Confirms that each med is “scannable”. Involves pharmacist when appropriate

· Helps to maintain proper stock levels of drugs, supplies and solutions by Informing in writing, the need for an item when it is getting low

· Repackages medications from bulk to unit-dose when necessary


· Performs calculations for dosing, unit conversions, admixture volumes

· Prepares clean room and sterile products area for daily use

· Follows clean room policies and procedures

· Prepares low and medium risk sterile and non-sterile compounds

· Complies with Universal precautions and uses Aseptic technique when compounding

Inventory Management

· Checks expiration dates in and outside the department

· Credits and debits patients in Meditech if meds reordered or returned

· Resolves missing medication issues

· Performs monthly floor inspections to ensure integrity of medications on the units and in patient care areas.

· Ensures all medications are properly labeled

· Properly disposes of medications, hazardous substances, sharps

· Properly identifies and returns expired meds eligible for credit

· Assists in semi-annual inventory activities as needed

Fills Medication Orders

· Receives labels and orders, and is able to accurately select proper drug, dosage form and strength

· Accurately retrieves medications from ADC fill list

· Neatly organizes filled meds for checking.

· Accurately retrieves medications as requested at the window

· Properly refills trays and kits including but not limited to: Code Trays, STEMI kits, anaphylaxis kits, “tackle boxes” in preparation for pharmacist to check.

· Accurately fills OR Machines

Delivers medication

· Performs routine rounds to patient care areas and units in timely manner

· Delivers meds to proper location including but not limited to: ADC, Med Room or a nurse if requested.

· Updates machines with current date for drug

· Outdates meds in ADC at each delivery to machine

· Returns meds from the floors when need

Fills Automated Dispensing Cabinet (ADC)

· Under stands process of loading and unloading

· Fills ADC accurately by consistent use of scanner when required

· Loads meds in a neat precise manner without overfilling pocket

· Is able to trouble shoot minor equipment issues with ADC

· Is able to reboot equipment as needed


· Uses exceptional customer service skills/communication to resolve issues

· Answers phones and triages phone calls that need a pharmacists

· Communicates well with nursing and other staff outside of the pharmacy department


· Maintains a high degree of professionalism within and outside the department

· Maintains excellent working relationships with others

· Dresses professionally

· Maintains a neat, clean and organized work area

· Represents the Department of Pharmacy and acts as liaison if needed when outside the department

· Complies with HIPAA policies

· Supports the training of new staff

· Manages time effectively and prioritizes accordingly

Maintains Logs

· Responsible for the daily accurate documentation of logs including but not limited to: refrigerators, hood cleaning, eye wash

· Reports any omissions or errors

Handle Controlled Substances

· Understands the importance of excellent record keeping, accuracy and handoffs when dealing with Controlled Substances.

· Immediately reports any concerns/discrepancies to pharmacist or supervisor


Minimum Education/Experience

· High School Diploma or equivalent strongly preferred.

· Previous hospital experience preferred.

· Licensure (Pharm Tech) Massachusetts


Minimum skills/abilities:

· Written and oral communication skills

· Basic math needed for compounding

· Ability to work in a team environment

· Ability to problem solve

· Ability to provide a high level of customer service to patients visitors and staff


· Is responsible for maintaining licensure CPhT and State registration as required

· Is responsible for completing all educational modules including but not limited to: Steward University

· Performs Gloved finger-tip and media fill test as required.


We have many plans with various deductibles, which can cover individuals or families, so you can customize a plan that will work for you! Steward Health Care works with Blue Cross Blue Shield of Massachusetts to provide affordable health insurance for our employees in benefit eligible positions. Our Health Plans Highlights are:

· Deductibles will not apply to services provided by a Steward provider (Tier 1).

· Office visits copays will be $0 when a member uses a Steward Provider (Tier 1).

· Mental Health and Substance Abuse office visits will be $0 for all In-Network providers (Tier 1, Tier 2, and Tier 3).

Other Benefits provided:

· Dental, Vision, Health Care Savings Account, Life Insurance, Short Term and Long-Term Disability, Tuition Reimbursement, Paid Time Off, Shift Differential, Tuition Reimbursement, and more.

About Steward Health Care Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.

As the country’s largest physician-led, tax paying, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Steward is among the nation’s largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multi-specialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers. Based in Dallas, Steward currently operates 39 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion, and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristics.

Application Instructions

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