Pharmacy Technician, II

About Steward Health Care
Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.
Steward is among the nation’s largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.
Based in Dallas, Steward currently operates 33 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values: Compassion, Accountability, Respect, Excellence, Stewardship.

If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

JOB SUMMARY
Under the direction of the Pharmacy Director and supervision of a pharmacist. Pharmacy technicians assist pharmacists in preparing and distributing medications, and maintaining the drug inventory. Prepares and repackages unit dose medication, following established protocols and guidelines. Follows all Pharmacy Department established policies and procedures.
Delivers and refills Schedule II through VI medication for the automated dispensing machines. The certified pharmacy technician will be able to pick orders for Pyxis. Will check and refill orders for Schedule IV medication. Schedule II through V medication are dispensed by a registered pharmacist and delivered by a certified pharmacy technician. Prepares and prepackages unit dose medication, following established protocols and guidelines.

KEY RESPONSIBILITIES:

Procures and distributes medication orders per pharmacist request, or pre-arranged work assignment according to established policies, procedures, and protocols.

• Fills medication orders, medication surgical kits, medication carts, Pyxis machines and stock requisitions accurately.
• Replenishes medications in emergency crash carts or floor stock areas accurately.
• Prepares intravenous admixtures or other sterile products (including chemotherapy) accurately.
• Delivers medications and supplies to patient care and ancillary areas accurately per established schedule.

Maintains adequate stock of medications and supplies according to established policies and procedures.

• Assists in ordering, receiving, unpacking, and storing pharmaceuticals and supplies in appropriate locations.
• Rotates stock to ensure use before expiration date.
• Identifies and replaces outdated and unusable drugs.
• Restocks medication and IV dispensing areas.
• Prepackages bulk medications in unit dose packages.

Contributes to the effective operation of the department.

• Picks up orders, requisitions, and medications for return from patient care areas when on delivery rounds.
• Enters charges and credits for patient medications accurately.
• Generates reports, pick lists, and labels as required.
• Answers the telephone, identifying self and department. Directs calls to appropriate personnel.
• Answers requests at the window and makes stat deliveries to patient care areas when requested.
• Comply with chapter 797 monitoring standards.
• Complies with all State and Federal rules, regulations and laws which govern the practice of pharmacy.

Organizes and prioritizes work assignments.

• Maintains logs, records, and other required documentation accurately. Files documentation in appropriate locations.
• Demonstrates good oral and written communication.
• Keeps pharmacy areas clean, neat, and well-organized. Keeps pharmacy equipment clean.

Participates in the quality improvement activities of the department.

• Completes and documents all assigned medication storage area inspections at least monthly. Identifies and replaces outdated and unusable drugs.
• Collects data, conducts quality monitors, and completes documentation as assigned.

Maintains competence required for current job title/position.

• Maintains current technician certification.
• Attends pharmacy staff meetings.
• Participates in orientation, education, and training programs. Reviews literature and other materials as assigned.
• Completes all competence/skills assessment requirements.

Performs other duties as assigned by supervisor.

REQUIRED KNOWLEDGE & SKILLS:
TEAM WORK

• Involves other departments in project planning and implementation.
• Supports others in the Pharmacy department and provides help and assistance when possible.
• Stays current with corporate mandatory education programs
• Keeps others in the department informed of relevant information.
• Regularly offers and requests constructive feedback and coaching.

Establishes and maintains effective working relations.

SERVICE EXCELLENCE (both internal and external)

• Welcomes patients/customers/employees in a warm, friendly manner.
• Actively listens and constructively responds to questions and concerns in a timely manner.
• Ensures that the dignity of the patient/customer/employee is maintained at all times.
• Abides by and upholds the hospital’s service excellence standards.
• Respects the diversity of the patient/customer/employee population.
• Demonstrates safe and effective use of equipment. (MediTech, Pyxis, fax, copier, software programs)
• Satisfies requirements as a certified pharmacy technician.
• Hospital Pharmacy experience is preferred
• Computer literacy
• Meditech and Pyxis experience a plus

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

• Registered with the Massachusetts Board of Pharmacy as a Technician.
• High School Diploma or Equivalent.
  

Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.