Phlebotomist ( 0330-0700am, 6 days- a week)
Perform venipuncture and skin punctures competently and expediently in the Outpatient and Inpatient setting. Has thorough knowledge of test requirements and assists in Clinical Laboratory as needed.
DUTIES AND RESPONSIBILITIES
Consistently supports and communicates the Mission, Vision, and Values of St. Joseph Medical Center.
Upholds the Standards of Conduct and Corporate Compliance.
Performs clerical functions such as faxing, filing, reviewing orders, using the LIS and HIS systems, and answering telephones.
Participates in Performance Improvement activities by participating in PI groups and gives input to enhance and improve operations.
Speech and conversation are of a quality acceptable to hospital code (confidentiality)
Consistently follows patient care, and facility guidelines and procedures in performance.
Collaborates with inter and intraprofessional colleagues to ensure quality outcomes.
Communicates/liaisons appropriately with health care providers to resolve problems (i.e. inappropriate specimens, update status of specimens and to dialog to ensure proper usage of pneumatic tube).
Greets patients in a courteous manner, responds to patients with empathy and positive interpersonal skills
Inspires confidence from patients and visitors by performing and communicating in a professional manner at all times
Continuously works at establishing a good rapport and cooperative working relationship with all co-workers
Communicates responsibly to the Manager/Supervisor any issues or concerns.
Assists in orientation of new staff members as requested
Completes annual education requirements.
Maintains competency, as evidenced by completion of competency validation requirements.
Promotes of a culture of patient safety which results in the identification and reduction of unsafe practices.
Uses professional judgment and critical thinking to prepare, prioritize, and execute the patient’s plan of care consistent with patient assessment data, physicians’ treatment plans, and professional standards of care.
Implements measures to prevent exposure to infectious pathogens and communicable conditions.
Identifies risks and hazards to patients through various risk assessments, with actions taken to mitigate patient harm.
Demonstrates competence in all procedures required of a phlebotomist in accordance with institutional policies; with particular emphasis on blood samples, blood cultures, referral tests and specimen requirements
Always verifies and collects proper samples required for specific tests
Always initials, dates and records time blood, urine or culture collected on all laboratory requisition forms
Always accurately labels specimens (patient’s name, medical record number, initials date and time collected)
Maintains awareness of timed specimen’s collection and their importance and attempts to collect these specimens at appropriate time
Properly instructs out-patients of all ages, in the correct way to collect urine specimens
Consistently draws blood properly using established laboratory procedures ( i.e., proper patient identification, proper tube selection, etc.)
Correctly processes all lab requisitions, forms, and specimens for routine and reference tests
Shares appropriate communication with other laboratory personnel involving difficult Venipuncture, timed specimens, etc.
Accepts responsibility for and becomes available to work a different shift when workload and / or other conditions warrant
Utilizes supplies equipment in a non-wasteful manner
Can perform all tasks assigned to the Phlebotomist
Consistently determines proper priorities when organizing daily tasks and is able to adjust schedule in view of STAT’s, out-patients and time draws
Consistently completes routine blood draws within 10 minutes
Consistently completes duties neatly, accurately and in a timely manner
Performs all procedures in a professional manner
Knows what tubes are required for various tests, what handling is necessary for each and how to find out when it is not known
Other duties as assigned.
Assesses integrity, appropriateness, and labeling of specimens. Corrects or informs appropriate personnel of issues.
Operates/maintains equipment in assigned area such as centrifuges, pneumatic tubes, and pre-analytic instrumentation.
Supportive of the compliance program set forth by Steward and demonstrated by:
Maintains competency and knowledge of current standards of practice, trends, and developments.
Enhances the patient experience by fostering a positive relationship with customers. Contributes to improving HCAHPS results.
Promotes stewardship of hospital resources while ensuring quality patient care.
Maintains and monitors supplies and material management system.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES