Program Manager Population Health Applications

Position Purpose:
As a Program Manager at Steward Healthcare Network, you will play a critical role in the development and support of multiple applications used by our SHCN care management, performance improvement, referral management, and provider enrollment teams. Reporting to the Vice President of Technology and Informatics, you will collaborate with cross-functional teams to develop product roadmaps, translate business requirements into technical specifications, and oversee the implementation of our product roadmap. Your engagement with key stakeholders will be crucial in driving the success of our application development initiatives.

Key Responsibilities:

• Develop comprehensive product roadmaps in close collaboration with business and technical teams, ensuring alignment with organizational goals and priorities.
• Translate business requirements into clear and actionable technical specifications, providing guidance to development teams throughout the implementation process.
• Monitor and track project progress, ensuring that milestones and goals are being met. Regularly communicate development status to key stakeholders, keeping them informed and engaged.
• Identify gaps and opportunities across all applications and contribute to the formulation of strategies aimed at meeting these needs effectively.
• Track and manage change requests, updates, and enhancements for our entire SHCN application inventory, ensuring timely and efficient delivery.
• Actively participate in the identification and resolution of complex application problems, escalating any potential delays or roadblocks to management.
• Maintain an updated SHCN Application Inventory, including vendor/development contacts, business owners, and support responsibilities.

Education:

• Bachelors’ Degree preferred

Years of Experience:

• 5 years’ experience with healthcare product development and management.

Specialized Knowledge:

• Experience in integrations between data warehouses and front-end systems.
• Strong familiarity with Salesforce, specifically focusing on CRM and Community platforms.
• Experience in managing large populations of end-users, both internal and external.
• Sound understanding of Agile project management methodologies, such as Scrum.

Additional Skills and Qualifications:

In addition to the specific requirements mentioned above, we are seeking candidates who possess the following skills and qualifications:

• Proven ability to effectively collaborate with cross-functional teams and build strong working relationships with key stakeholders.
• Excellent communication skills, both verbal and written, with the ability to convey complex technical information to non-technical audiences.
• Strong analytical and problem-solving skills, capable of identifying and resolving issues efficiently.
• Exceptional organizational skills, with the ability to manage multiple priorities and deliver high-quality results within specified deadlines.
• Adaptability and flexibility to thrive in a dynamic and fast-paced environment.

Join our team of dedicated professionals and contribute to the advancement of healthcare solutions. Apply now to be part of our innovative and mission-driven organization.

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit steward.org