Quality Assurance Engineer

POSITION SUMMARY:

The Quality Assurance Engineer performs Software Quality Assurance (SQA) activities (primarily Automated Testing) in order to validate/verify that software (both vendor-developed and in-house-developed) is free from defects prior to implementation within a given Steward Health Care System. The QA Engineer also develops, maintains, schedules/runs and monitors Utility Scripts (primarily Automated Clean-Up, Performance/System Monitoring and Report Generation Utility Scripts) to support the Information Services division, hospitals and other departments/divisions of Steward Health Care Systems. The QA Engineer reports to a Quality Assurance Manager and works with other members of the IS Quality Assurance Team in order to achieve the goal.

KEY RESPONSIBILITIES:

Testing

• Analyze Requirements (Business/Functional Requirements, Technical Requirements and Test Scenarios)
• Develop and Maintain Test Scripts (Automated Tests) and Test Cases (Manual Tests) according to Steward Standards
• Execute Test Plans
• Execute Test Scripts (Automated Tests and/or Manual Test Cases) against Vendor-Developed and In-House-Developed Software and Data Warehouse Environment
• Execute Test Cases (Manual Tests) against Vendor-Developed and In-House-Developed Software
• Document all Test Results (including Pass/Fail Statuses and Artifacts) within Test Management Tool
• Identify and Report Defects using Defect Management Tool(s)
• Re-Test Defects (Corrections) and surrounding Affected Functionality

Update Test Results and Defects within Test and Defect Management Tools

Automation Responsibilities

• Analyze Requirements (Work closely with SHCS departments to validate and finalize Workflow Storyboards)
• Develop and Test Utility Scripts
• Implement and Schedule Utility Scripts
• Monitor and Maintain Utility Scripts
• Troubleshoot Utility Scripts, as needed

REQUIRED KNOWLEDGE & SKILLS:

Software Quality Assurance (SQA) Knowledge & Skills

• Understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Frameworks and Defect Life Cycle Process
• Experience with Agile and/or Waterfall Methodologies
• Proficiency with Automated Developing/Testing (Manual Testing a plus)
• Knowledge of Data-Driven, Keyword and Hybrid Automation Frameworks
• Fluency with C#, SQL, Java, JavaScript, Perl, PHP, Python, Ruby and/or other Programming Languages a plus
• Aptitude to identify Manual Test Cases and Processes that are good candidates for Automation
• Know-how to use Commands to identify Objects and recognize Characters and Images
• Ability to fully document Test/Utility Script Workflows for Training and Troubleshooting purposes
• Capability of Smoke Testing, Functional Testing, Regression Testing, Integration Testing and Ad-Hoc Testing
• Expertise with Compatibility Testing, Exploratory Testing, Interface Testing, Load Testing, Negative Testing, Performance Testing, Security Testing, Stress Testing and User Acceptance Testing a plus
• Involvement with Front-End (UI) and/or Back-End (Database) Testing
  

Personal Skills

• Exceptional attention to detail
• Outstanding problem solving and troubleshooting skills
• Excellent communication (verbal and written) and listening skills
• Tremendous organization, prioritization and time management skills
• Capability to work independently and as part of a team
• Ability to work in a fast-paced and dynamic environment

Regulatory Knowledge & Skills

• Awareness of regulatory bodies and policies (CMS, TJC, ARRA-MU, etc.)
• Attentiveness to applicable data privacy laws and regulations (HIPAA, PHI, PI, etc.)

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

1. Education:

• Bachelor's Degree (Computer Science, Information Science or Computer Science-related field a plus) or 4 years equivalent work experience
  

2. Experience:

• 1-2 years’ experience in a Software Quality Assurance (Automated Tester) position
• Experience with Quality Assurance testing in a Data Warehouse/Data Mart environment

Certification/Licensure:

• Eggplant Functional Foundation Certification a plus

International Software Testing Qualifications Board (ISTQB) Advanced Level-Test Automation Engineer Certification a plus

3. Software/Hardware:

• Proficient use of Microsoft applications (Access, Excel, OneNote, Outlook, PowerPoint, SharePoint and Word)
• Adept use of Eggplant Functional, Testing Anywhere and/or other Test Automation Tools
• Knowledge of JIRA, Confluence, StreamTask+ and/or other Test/Defect Management Tools
• Experience with Athena, Cerner, eCW, MEDITECH, MOSAIQ, Varian and/or other EHRs a plus

4. Other:

• Occasional evening and weekend work, as needed
• Some travel may be required